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Job Title:
Customer Support Advisor – Written Channels Pay:
$25/hour Location:
Jersey City, NJ Start:
Mid-October End:
Mid-January Schedule:
Hybrid, rotating shifts — must be available for all shifts 9:30am–6:30pm (in-office) 1:00pm–10:00pm (remote) Weekend availability required (weekends are work-from-home) Schedules will flex weekly. Client will assign shifts — no accommodations can be made. Responsibilities Deliver an elevated customer experience through
email, chat, text, and social media channels Respond to inquiries quickly and professionally with strong written communication skills Convert client inquiries into sales while meeting/exceeding KPIs Provide tailored product knowledge and styling advice Resolve customer issues efficiently (orders, returns, product info) Accurately log all interactions in CRM and support operational efficiency Qualifications Exceptional
written communication
skills with attention to tone, grammar, and detail 2+ years in retail, customer service, sales, or hospitality Proven ability to meet or exceed sales targets through digital channels Experience with CRM systems, Salesforce, or similar tools Organized, detail-oriented, and able to multitask in a fast-paced environment Flexible schedule including evenings, weekends, and holidays
Customer Support Advisor – Written Channels Pay:
$25/hour Location:
Jersey City, NJ Start:
Mid-October End:
Mid-January Schedule:
Hybrid, rotating shifts — must be available for all shifts 9:30am–6:30pm (in-office) 1:00pm–10:00pm (remote) Weekend availability required (weekends are work-from-home) Schedules will flex weekly. Client will assign shifts — no accommodations can be made. Responsibilities Deliver an elevated customer experience through
email, chat, text, and social media channels Respond to inquiries quickly and professionally with strong written communication skills Convert client inquiries into sales while meeting/exceeding KPIs Provide tailored product knowledge and styling advice Resolve customer issues efficiently (orders, returns, product info) Accurately log all interactions in CRM and support operational efficiency Qualifications Exceptional
written communication
skills with attention to tone, grammar, and detail 2+ years in retail, customer service, sales, or hospitality Proven ability to meet or exceed sales targets through digital channels Experience with CRM systems, Salesforce, or similar tools Organized, detail-oriented, and able to multitask in a fast-paced environment Flexible schedule including evenings, weekends, and holidays