IT Services Support Job at STAND 8 Technology Consulting in California

Overview

STAND 8 Technology Consulting is seeking a skilled IT Helpdesk Support Contractor to provide first and second-level technical support at our North American facility. In this hands-on role, you'll troubleshoot desktop, mobile, and network issues, support A/V operations during on-site events, and ensure top-tier service for all end users.

Base pay range

$40.00/hr - $45.00/hr

Responsibilities

• Provide hardware/software support for Windows PCs, iPhones, and iPads.
• Troubleshoot network connectivity, printer installs, and system issues.
• Manage user accounts, passwords, and access per IT security policies.
• Support A/V setups for meetings and on-site events as needed.
• Maintain IT inventory and track assets using management tools.
• Deploy images, configure systems, and ensure end-user readiness.
• Collaborate with other IT teams to resolve complex technical issues.

Qualifications

• 4+ years of IT helpdesk or desktop support experience.
• Strong knowledge of Windows 10, Office 365, VPNs, and mobile device management (iOS).
• Familiar with imaging, remote support tools, and ticketing systems.
• Excellent communication, multitasking, and problem-solving skills.

Preferred

• A+ or MCSE certification.
• Experience with A/V support and conference room setups.
• Familiarity with Apple MacOS is a plus. Technical degree or equivalent training (CTS certification desired).

Additional Details

The base range for this contract position is $40-45 per hour, depending on experience. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Qualified applicants with arrest or conviction records will be considered.

Benefits

• Medical coverage and Health Savings Account (HSA) through Anthem
• Dental/Vision/Various Ancillary coverages through Unum
• 401(k) retirement savings plan
• Company-paid Employee Assistance Program (EAP)
• Discount programs through ADP WorkforceNow

About Us

STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees. Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY.

Check out more at www.stand8.io; and reach out today to explore opportunities to grow together! By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.