Customer Service Representative

Join the team with a well-established manufacturing company in the Montgomery County area. We are seeking a Customer Service Representative to support customer accounts and ensure a high standard of service for both domestic and international customers. This opportunity is a great fit for someone with customer service experience in a manufacturing environment who enjoys problem-solving, building relationships, and working in a collaborative office setting. Why This Role Stands Out • Opportunities for career progression, with a history of employees moving into advanced roles • Supportive, team-oriented culture with long-term stability • Meaningful work directly supporting customer needs and company growth Responsibilities • Manage approximately 15–20 customer calls per day • Enter and process customer orders in the ERP system • Provide order confirmations, updates, and follow-up on changes • Support shipping updates, backlog reports, and return processing • Work closely with the customer service team to maintain accuracy and efficiency Qualifications • Customer service experience in a manufacturing or industrial setting • ERP system experience required • Strong communication skills, both verbal and written • High attention to detail with proficiency in Excel, Outlook, and MS Office • Positive, team-focused attitude Compensation $42,000 – $52,000 depending on experience Onsite role in Montgomery County, Pennsylvania