Kane Partners LLC is hiring: Customer Service Representative in Souderton
Kane Partners LLC, Souderton, PA, US
Join the team with a well-established manufacturing company in the Montgomery County area. We are seeking a Customer Service Representative to support customer accounts and ensure a high standard of service for both domestic and international customers.
This opportunity is a great fit for someone with customer service experience in a manufacturing environment who enjoys problem-solving, building relationships, and working in a collaborative office setting.
Why This Role Stands Out
• Opportunities for career progression, with a history of employees moving into advanced roles
• Supportive, team-oriented culture with long-term stability
• Meaningful work directly supporting customer needs and company growth
Responsibilities
• Manage approximately 15–20 customer calls per day
• Enter and process customer orders in the ERP system
• Provide order confirmations, updates, and follow-up on changes
• Support shipping updates, backlog reports, and return processing
• Work closely with the customer service team to maintain accuracy and efficiency
Qualifications
• Customer service experience in a manufacturing or industrial setting
• ERP system experience required
• Strong communication skills, both verbal and written
• High attention to detail with proficiency in Excel, Outlook, and MS Office
• Positive, team-focused attitude
Compensation :
$42,000 – $52,000 depending on experience Onsite role in Montgomery County, Pennsylvania