Human Resources Coordinator Job at Solve IT Strategies, Inc. in Cottonwood Heigh

Responsibilities:

• Work closely with Business Partners, Talent Acquisition, and Payroll to ensure a smooth and positive experience across the entire employee lifecycle — from hiring and onboarding to development and offboarding.
• Act as first line of support for employee questions and inquiries, shaping how employees experience HR, providing timely and accurate guidance while helping to resolve issues with care and professionalism.
• Serve as the first point of contact in HR ticketing system, delivering timely, empathetic, and accurate responses to employee inquiries.
• Provide clear guidance and resolution to employee questions, escalating or partnering with internal HR experts when needed.
• Partner with Business Partners to manage daily administrative needs, ensuring employees and managers receive efficient, consistent support.
• Maintain data accuracy and integrity in Workday to enable seamless processes across downstream systems.
• Audit employee data and documentation to ensure compliance, completeness, and a smooth employee experience.
• Support the I-9 program, including employee outreach, completion, and TNC management, while ensuring a positive employee interaction throughout the process.

Qualifications:

• 1-3 years in an administrative role, preferably within HR or a service-focused function.
• Strong customer service orientation with the ability to handle inquiries with empathy, professionalism, and discretion.
• Detail- and process-oriented, with proven ability to manage confidential information.
• Experience with Workday and ServiceNow is a strong plus. Proficiency with Excel and Google Sheets.
• Ability to self-start in an unstructured environment and navigate ambiguity with confidence.
• A true team player with a can-do attitude who can build strong, trusting relationships with both employees and internal HR partners.
• Strong written and verbal communication skills, with the ability to connect with employees across all levels and backgrounds.

Here is more information:

Position: Human Resources Coordinator

Term: 6+ contract with possible extension

Schedule: Hybrid, 1 day per week onsite only Monday-Friday 8am-5pm MDT

Location: Cottonwood Heights, UT

Pay: $28-30/hr