HES Receptionist Job at McCracken County Public Schools in West Paducah

CLASS TITLE: HES RECEPTIONIST

ESSENTIAL FUNCTION:

Operate a telephone switchboard at District or school-site office; perform receptionist, clerical and mail distribution duties; provide routine information to the public; perform receptionist duties, greeting and directing visitors.

BASIC REPRESENTATIVE DUTIES:

• Implement all rules and regulations, policies and administrative guidelines as adopted by the Board of Education.
• Operate a switchboard; provide routine information and assistance; receive incoming calls and make necessary connections to school or District office or individual; take and transmit information and messages as requested.
• Perform a variety of clerical work as assigned including posting and maintaining records, typing and duplicating materials, receiving, sorting and distributing mail, preparing bulk and certified mail and maintaining postage records; assist other offices with a variety of clerical duties as directed.
• Greet, screen and direct visitors to appropriate departments; provide routine information to the public.
• Prepare, duplicate, assemble and distribute materials; maintain telephone personnel directory as assigned.
• File and type routine lists, records, reports and correspondence.
• Operate a variety of office equipment including typewriter, postage meter, calculator and copy machine.
• Distribute forms and applications; assist in completion and verify accuracy and completeness.
• Assure the switchboard is covered during working hours; train and provide work direction to substitutes and student workers.
• Contact police, security, fire and medical personnel as procedures require.
• Perform related duties as assigned.
• Remain at work during the entire workday unless excused by immediate supervisor or designated representative.
• Maintain a professional appearance.
• Incorporate the use of technology in daily tasks.
• Maintain regular attendance.
• Adhere to the professional Code of Ethics.

KNOWLEDGE AND ABILITIES:

KNOWLEDGE OF:

• Operation of telephone switchboard.
• Telephone techniques and etiquette.
• Modern office practices, procedures and equipment.
• Correct English usage, grammar, spelling, punctuation and vocabulary.
• Basic computer operation.
• Basic math.
• Postage regulations.
• Interpersonal skills using tact, patience and courtesy.
• Record-keeping techniques.

ABILITY TO:

• Operate an assigned switchboard at District or school-site office.
• Perform receptionist, clerical and mail distribution duties.
• Provide information in a clear and understandable manner.
• Work independently with constant interruptions.
• Receive the public tactfully and courteously.
• Operate office equipment including typewriter, calculator, copier and postage machine.
• Type at an acceptable rate of speed.
• Understand and follow oral and written directions.
• Establish and maintain cooperative and effective working relationships with others.
• Maintain records and files.
• Work confidentially with discretion.
• Communicate effectively both orally and in writing.
• Basic math.
  
  EDUCATION AND EXPERIENCE:

Any combination equivalent to: high school diploma, G.E.D. Certificate or demonstrated progress toward obtaining a G.E.D. as required by Kentucky law and one year of general clerical experience, including typing, public contact and the operation of a switchboard.

TERMS OF EMPLOYMENT:

Salary and work year to be established by the Board.

EVALUATION: Performance of this job will be evaluated in accordance with provisions of the Board's policy on Evaluation of Classified Personnel.