Cotopaxi is hiring: Retail Sales Associate in Boston

Overview

Job Title: Retail Guide (Retail Sales Associate)

Job Level: Entry-Level

Job Type: Part-Time, Non-Exempt

Job Location: Cotopaxi Retail Store - Boston, MA

Job Compensation: $21.00/hr

About Cotopaxi

Cotopaxi is a B Corporation that makes adventure travel gear to empower people to see the world and make it better. Our Gear for GoodⓇ promise is to make our products as ethically, sustainably, and durably as possible, while having a positive social, environmental, and economic impact. We dedicate 1% of revenue to the Cotopaxi Foundation, which supports nonprofit partners with proven track records of alleviating poverty. Through our Foundation to date, we have helped more than 4.25 million individuals experiencing extreme poverty. For more information, visit www.cotopaxi.com.

Cotopaxi values people, innovation, and adventure. Our work environment reflects this, whether you’re in a retail store, at headquarters, from home, or elsewhere. You’ll feel the camaraderie of our team and contribute to a mission-driven culture that aims to prove business can be a force for good.

Job Overview (What You’ll Do)

This role focuses on creating meaningful store experiences and guiding guests through their adventures with product knowledge and personal connections. You will chat about backpacks, jackets, adventure, and impact while sharing Cotopaxi’s Do Good mission.

You will contribute to a high-impact, vibrant store experience in Boston and help inspire customers to become fans of the brand. If you’re excited by our mission and people, consider applying.

Let’s Do Good – together.

Job Responsibilities (What You’ll Do)

• Championing Authentic Guest Experiences: meet each guest where they are, guiding them with care, curiosity, and intention.
• Connect with every guest: greet, share your experience, and offer your help and expertise.
• Educate guests on products, experiences, local highlights, and our mission and impact.
• Be an ambassador living Cotopaxi’s values of People, Innovation, and Adventure.

Operations and Impact

• Restock and destock products to keep the store ready for guests.
• Open the store on time and close it at the end of the day.
• Manage the point of sale system to ensure customers leave supported and satisfied.
• Contribute to a store culture that is uplifting, collaborative, and fun.

Experiences to Highlight (What You’ll Bring)

• 18 years or older.
• Experience in retail or similar high-paced environments is a plus.
• Energetic and enthusiastic; eager to share Cotopaxi story and build connections.
• Humanitarian at heart; supportive of the Do Good mission.
• Detail-oriented and highly organized.
• Strong accountability and self-guidance.
• Flexibility to work varying hours to support the team – at least 2 weekdays and 1 weekend.
• Ability to work through the holiday season (including the Friday after Thanksgiving).
• Ability to lift up to 50 lbs and stay on your feet; this is an active role.

Job Benefits (The Perks)

We prioritize wages and benefits and aim for a quality work-life balance. The hourly rate is $21.00.

Here is a snapshot of the benefits we provide:

• Wellness Benefits: company-paid mental health benefits.
• Company-paid volunteer time off.
• 401(k) plan with employer match.
• In The Wild Days: team-building moments for the store to recharge and reconnect.

Uniquely Us

• Live the brand with 60% off Cotopaxi products.
• Learning and development opportunities.
• Additional outdoor brand discounts for adventures.
• Regular celebrations to stay connected across locations.
• Culture that embraces people, innovation, and adventure.

As a mission-driven brand, Cotopaxi is committed to putting people first and supporting diverse backgrounds. We welcome applicants from all experiences and backgrounds and believe in Doing Good with no limits.

Cotopaxi participates in E-Verify and will provide Form I-9 information to confirm work authorization in the U.S.