Cotopaxi is hiring: Retail Sales Associate in Washington

Job Title: Retail Guide (Retail Sales Associate)
Job Level: Entry-Level
Job Type: Part-Time, Non-Exempt
Job Location: Cotopaxi Pop-Up Store - Georgetown, Washington DC

Duration: Through December 2025. This is a limited-term pop-up opportunity, with potential for extension or transition based on performance, contract terms, and business needs.

Job Compensation: $20.00/hr

About Cotopaxi

Cotopaxi is a B Corporation that makes adventure travel gear to empower people to see the world and make it better. Our Gear for Good^Ⓡ promise is to make our products as ethically, sustainably, and durably as possible, while having a positive social, environmental, and economic impact.

We dedicate 1% of revenue to the Cotopaxi Foundation, which supports nonprofit partners with proven track records of alleviating poverty. Through our Foundation to date, we have helped more than 4.25 million individuals experiencing extreme poverty.

Job Overview

This isn’t your average retail channel. Our brick & mortar stores are hubs for connection, inspiration, and adventure. We view profit as a byproduct of good conversation where every guest interaction is a chance to create meaningful connections and experiences that are more personal, inclusive, and impactful.

As a Retail Guide, you will create memorable moments for all who stop through our doors! Your focus will be guiding customers, sharing your product knowledge and experiences to help support them on their next adventure – big or small.

Job Responsibilities

• Championing Authentic Guest Experiences: We meet every guest where they are – guiding them through their journey with care, curiosity, and intention.
• Connect with every guest. Say hello, share your experience, and offer your help and expertise.
• Educate guests on products, experiences, local highlights as well as our mission and impact.
• Be an ambassador living Cotopaxi’s values of People, Innovation, and Adventure.

Operations and Impact:

• Restock and destock products keeping the store spruced and ready for our guests.
• Be ready for our guests – open the store on time (and close the store down at the end of the day).
• Manage the point of sale system making sure customers leave supported and satisfied.
• Play an active role in creating a store culture that’s uplifting, collaborative, and fun.

Experiences to Highlight

• 18 years or older.
• Experience in retail or similar high-passed environments is a plus.
• Energetic and enthusiastic. Excited to share our story and drive deeper connections with our guests.
• A humanitarian at heart, and someone who believes in our Do Good mission.
• Have an eye for detail and are highly organized.
• Strong accountability and self guidance.
• Flexibility – Ability to work varying hours to support the team – at least 2 weekdays and 1 weekend.
• Can happily work throughout the holiday season (including the Friday after Thanksgiving).
• Can happily work for the duration of the location term.
• Ability to lift up to 50 lbs and work on your feet – this is an active role.

Job Benefits

We deeply care about our employees and are proud of our commitment and investment in our team. We prioritize wages and benefits and always keep the employee experience in mind as we work to create a quality work-life balance for everyone.

The hourly rate for this position is $20.00.

Here is a snapshot of the benefits we provide:

Wellness Benefits:

• Company-paid Mental Health Benefits.
• 401(k) plan with employer match.
• In The Wild Days: Two team building moments for the store to recharge and reconnect together.

Uniquely Us:

• Live the brand you love with 60% off Cotopaxi products.
• Dig deeper and expand through our intentionally curated learning and development opportunities.
• Kit yourself out with the help of additional outdoor brand discounts to support any adventure.
• Stay connected no matter your location or department through regular virtual/in-person celebrations.
• Thrive at work and be a part of a culture that embraces people, innovation, and adventure in unique ways!

As a mission-driven brand, Cotopaxi is not only hyper aware of but also deeply invested in putting people first and paving the way as a humanitarian brand. We welcome, embrace and celebrate all people regardless of gender, age, race, disability, nationality, ethnicity, faith, or sexual orientation.

Cotopaxi participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.