Cotopaxi is hiring: Retail Sales Associate in Boston

Job Overview

Job Title: Retail Guide (Retail Sales Associate)

Job Level: Entry-Level

Job Type: Part-Time, Non-Exempt

Job Location: Cotopaxi Retail Store - Boston, MA

Job Compensation: $21.00/hr

About Cotopaxi

Cotopaxi is a B Corporation that makes adventure travel gear to empower people to see the world and make it better. Our Gear for Good promise is to make our products as ethically, sustainably, and durably as possible, while having a positive social, environmental, and economic impact. We dedicate 1% of revenue to the Cotopaxi Foundation, which supports nonprofit partners with proven track records of alleviating poverty. Through our Foundation to date, we have helped more than 4.25 million individuals experiencing extreme poverty. For more information, visit www.cotopaxi.com

Cotopaxi is a company that values people, innovation, and adventure and our work environment reflects just that. Whether you are working from one of our retail stores, our headquarters, your couch at home, or even your van in the woods, you’ll feel the camaraderie of our team of visionaries, builders and go-getters. We are a team of adventurous, mission-driven people looking to prove that business CAN be a force for good.

Job Responsibilities (How You’ll Do It)

• Championing Authentic Guest Experiences – meet every guest where they are, guiding them with care, curiosity, and intention.
• Connect with every guest – say hello, share your experience, and offer your help and expertise.
• Educate guests on products, experiences, local highlights, as well as our mission and impact.
• Be an ambassador living Cotopaxi’s values of People, Innovation, and Adventure.

Operations and Impact

• Restock and destock products to keep the store ready for guests.
• Be ready for guests – open the store on time and close the store at the end of the day.
• Manage the point of sale system to ensure customers leave supported and satisfied.
• Contribute to a store culture that’s uplifting, collaborative, and fun.

Experiences to Highlight (What You’ll Bring)

• 18 years or older.
• Experience in retail or similar high-paced environments is a plus.
• Energetic and enthusiastic. Excited to share our story and drive deeper connections with guests.
• A humanitarian at heart, and someone who believes in our Do Good mission.
• High attention to detail and strong organization.
• Strong accountability and self-guidance.
• Flexibility – ability to work varying hours to support the team, at least 2 weekdays and 1 weekend.
• Ability to work through the holiday season (including the Friday after Thanksgiving).
• Ability to lift up to 50 lbs and work on your feet – this is an active role.

Job Benefits (The Perks)

We deeply care about our employees and are committed to providing wages and benefits that support work-life balance. The hourly rate is $21.00.

Here is a snapshot of the benefits we provide:

• Wellness Benefits – Company paid mental health benefits.
• Company paid volunteer time off.
• 401(k) plan with employer match.
• In The Wild Days: Two team-building moments for the store to recharge and reconnect together.

Uniquely Us

• Live the brand you love with 60% off Cotopaxi products.
• Access learning and development opportunities.
• Additional outdoor brand discounts to support adventures.
• Stay connected through regular celebrations across locations and departments.
• Thrive at work in a culture that embraces People, Innovation, and Adventure.

As a mission-driven brand, Cotopaxi is deeply invested in putting people first and paving the way as a humanitarian brand. We welcome all people regardless of gender, age, race, disability, nationality, ethnicity, faith, or sexual orientation. We believe in Doing Good and how we’re involved has no limits.

No matter what experience you have within the outdoor industry, we encourage you to apply. We value diverse experiences and look for individuals who thrive on challenges, are passionate about doing good, and believe collaboration and candor are necessary for success. Share how your experiences have shaped you and how you can contribute to Cotopaxi’s mission to Do Good. We can’t wait to hear your story!

Cotopaxi participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.