EPITEC is hiring: IT Operations Support Specialist in Dearborn
EPITEC, Dearborn, MI, United States, 48120
Overview
Job Posting: IT Support Specialist – Manufacturing Operations
Location: Dearborn, MI (with travel between multiple manufacturing sites)
We are seeking a motivated and technically skilled IT Support Specialist to join our team supporting manufacturing operations across several key facilities, including Dearborn Engine, Detroit Chassis, Construction Site Services, and Gate 4 Medical. These sites produce engines and chassis for a wide range of vehicles and support complex manufacturing operations.
This role offers a unique opportunity to apply IT expertise in a dynamic manufacturing environment while gaining hands-on experience in Assembly and Powertrain operations. You will be part of a global team responsible for supporting IT infrastructure and applications critical to vehicle, engine, and component production.
Key Responsibilities
- Provide technical support for plant floor applications and infrastructure.
- Troubleshoot and resolve issues related to IT systems, networks, and hardware.
- Support process improvement initiatives focused on lean manufacturing and error-proofing.
- Interface with cross-functional teams to ensure manufacturing applications meet productivity goals.
- Travel between multiple facilities as needed to support operations.
Required Skills
- IT Operations & Systems Management
- Network Administration & Protocols
- Operating Systems (Windows, Linux)
- Microsoft Office Suite (Excel, Outlook, SharePoint)
- Desktop Applications & Technical Troubleshooting
- System & Technical Support
- Microsoft Windows & SharePoint Administration
Preferred Skills
- Server administration (Windows Server 2016+, Linux)
- Cisco routers/switches (staging, troubleshooting, cable installation)
- Cisco SDA architecture
- Windows Active Directory/ADFS
- VMware (vSphere)
- Mobile device support (Android, iOS)
- Office365 & SharePoint
- Plant floor automation (Control systems, PLCs – highly desired but not required)
- PowerShell scripting (desired but not required)
Qualifications
- Strong desire to learn manufacturing operations from an IT perspective.
- Interest in computing infrastructure and manufacturing processes.
- Ability to work in high-pressure production environments.
- Flexibility to adapt to new technologies and shifting priorities.