Northeastern University
Director of Continuous Improvement – Business Processes
Northeastern University, Boston, Massachusetts, us, 02298
Director of Continuous Improvement – Business Processes Join to apply for the
Director of Continuous Improvement – Business Processes
role at
Northeastern University
All potential candidates should read through the following details of this job with care before making an application. Director of Continuous Improvement – Business Processes Join to apply for the
Director of Continuous Improvement – Business Processes
role at
Northeastern University Director of Continuous Improvement – Business Processes About the Opportunity JOB SUMMARY Lead business process optimization initiatives across our Finance organization, with a focus on leveraging SaaS technologies and emerging technology such as Agentic AI. This role will champion a culture of continuous improvement, driving efficiency, scalability, and operational excellence across our finance systems, workflows, and cross-functional processes. The ideal candidate is a data-driven leader who can blend business acumen, process redesign, and technology enablement with a collaborative open communication style to scale our finance operations in a high-growth, SaaS environment. MINIMUM QUALIFICATIONS Bachelor's degree in Finance, Business, Engineering, or related field and eight to ten years of related experience required. Preferred: CPA, CMA, or MBA 10+ years of Finance experience. Knowledge of or Workday Certified in HCM/PAY/FIN and experience with large complex project management. KEY RESPONSIBILITIES & ACCOUNTABILITIES Drive end-to-end process improvement strategies across finance and adjacent functions, including billing, revenue recognition, FP&A, accounting operations, and procurement . SaaS Optimization 20% Evaluate and optimize the use of SaaS platforms (e.g., Workday, Jaeggar, ServiceNow, Adaptive Insights, etc.) to automate and streamline workflows. Process Design & Documentation 20% Design, document, and implement scalable finance processes aligned with business goals and compliance requirements. Compliance & Controls:
Ensure that process improvements adhere to internal controls. Cross-Functional Collaboration 20% Partner with IT, product, sales operations (should we remove?), and other stakeholders such as the ADAF’s, OTC, and global campus leadership to align systems and processes with business strategy. Change Management:
Lead change initiatives, foster user adoption of new tools/processes, and provide training where needed. Leadership 20% Build and lead a team of BSA’s and change professionals focused on process excellence and operational transformation. Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Expected Hiring Range: $154,810.00 - $224,473.75 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees al Seniority level
Seniority levelDirector Employment type
Employment typeFull-time Job function
Job functionStrategy/Planning, Project Management, and Finance IndustriesHigher Education, IT Services and IT Consulting, and Business Consulting and Services Referrals increase your chances of interviewing at Northeastern University by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Paid maternity leave Child care support Paid paternity leave Tuition assistance Disability insurance Get notified when a new job is posted. Sign in to set job alerts for “Director of Continuous Improvement” roles. Greater Boston $170,000.00-$185,000.00 4 weeks ago North Andover, MA $140,000.00-$180,000.00 1 week ago VP of Operations and Manufacturing Engineering - Americas North Andover, MA $250,000.00-$300,000.00 2 weeks ago Global Business Process Director - Manufacturing Andover, MA $180,000.00-$195,000.00 1 week ago Global Business Process Director - Manufacturing Andover, MA $180,000.00-$195,000.00 11 minutes ago Boston, MA $170,000.00-$220,000.00 2 weeks ago Director, External Manufacturing TechnologyDirector Operational Excellence and Advance Manufacturing Engineering (AME) North Andover, MA $186,000.00-$223,000.00 6 days ago Associate Director, Process Design & Improvement Boston, MA $65,000.00-$85,000.00 2 weeks ago Director Operational Excellence and Advance Manufacturing Engineering (AME)Vice President, Industrials & ManufacturingDirector of Operations - College Dining in Providence Greater Boston $104,040.00-$150,000.00 3 weeks ago Boston, MA $129,000.00-$161,000.00 5 days ago Director, Operational Excellence, Emergency ServicesExecutive Director, Commercial Manufacturing Marlborough, MA $250,200.00-$312,800.00 3 days ago Lawrence, MA $120,000.00-$150,000.00 3 days ago Boston, MA $129,000.00-$161,000.00 5 days ago Director of Supply Chain JN -072025-163272 Cambridge, MA $191,000.00-$287,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Director of Continuous Improvement – Business Processes
role at
Northeastern University
All potential candidates should read through the following details of this job with care before making an application. Director of Continuous Improvement – Business Processes Join to apply for the
Director of Continuous Improvement – Business Processes
role at
Northeastern University Director of Continuous Improvement – Business Processes About the Opportunity JOB SUMMARY Lead business process optimization initiatives across our Finance organization, with a focus on leveraging SaaS technologies and emerging technology such as Agentic AI. This role will champion a culture of continuous improvement, driving efficiency, scalability, and operational excellence across our finance systems, workflows, and cross-functional processes. The ideal candidate is a data-driven leader who can blend business acumen, process redesign, and technology enablement with a collaborative open communication style to scale our finance operations in a high-growth, SaaS environment. MINIMUM QUALIFICATIONS Bachelor's degree in Finance, Business, Engineering, or related field and eight to ten years of related experience required. Preferred: CPA, CMA, or MBA 10+ years of Finance experience. Knowledge of or Workday Certified in HCM/PAY/FIN and experience with large complex project management. KEY RESPONSIBILITIES & ACCOUNTABILITIES Drive end-to-end process improvement strategies across finance and adjacent functions, including billing, revenue recognition, FP&A, accounting operations, and procurement . SaaS Optimization 20% Evaluate and optimize the use of SaaS platforms (e.g., Workday, Jaeggar, ServiceNow, Adaptive Insights, etc.) to automate and streamline workflows. Process Design & Documentation 20% Design, document, and implement scalable finance processes aligned with business goals and compliance requirements. Compliance & Controls:
Ensure that process improvements adhere to internal controls. Cross-Functional Collaboration 20% Partner with IT, product, sales operations (should we remove?), and other stakeholders such as the ADAF’s, OTC, and global campus leadership to align systems and processes with business strategy. Change Management:
Lead change initiatives, foster user adoption of new tools/processes, and provide training where needed. Leadership 20% Build and lead a team of BSA’s and change professionals focused on process excellence and operational transformation. Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Expected Hiring Range: $154,810.00 - $224,473.75 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees al Seniority level
Seniority levelDirector Employment type
Employment typeFull-time Job function
Job functionStrategy/Planning, Project Management, and Finance IndustriesHigher Education, IT Services and IT Consulting, and Business Consulting and Services Referrals increase your chances of interviewing at Northeastern University by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Paid maternity leave Child care support Paid paternity leave Tuition assistance Disability insurance Get notified when a new job is posted. Sign in to set job alerts for “Director of Continuous Improvement” roles. Greater Boston $170,000.00-$185,000.00 4 weeks ago North Andover, MA $140,000.00-$180,000.00 1 week ago VP of Operations and Manufacturing Engineering - Americas North Andover, MA $250,000.00-$300,000.00 2 weeks ago Global Business Process Director - Manufacturing Andover, MA $180,000.00-$195,000.00 1 week ago Global Business Process Director - Manufacturing Andover, MA $180,000.00-$195,000.00 11 minutes ago Boston, MA $170,000.00-$220,000.00 2 weeks ago Director, External Manufacturing TechnologyDirector Operational Excellence and Advance Manufacturing Engineering (AME) North Andover, MA $186,000.00-$223,000.00 6 days ago Associate Director, Process Design & Improvement Boston, MA $65,000.00-$85,000.00 2 weeks ago Director Operational Excellence and Advance Manufacturing Engineering (AME)Vice President, Industrials & ManufacturingDirector of Operations - College Dining in Providence Greater Boston $104,040.00-$150,000.00 3 weeks ago Boston, MA $129,000.00-$161,000.00 5 days ago Director, Operational Excellence, Emergency ServicesExecutive Director, Commercial Manufacturing Marlborough, MA $250,200.00-$312,800.00 3 days ago Lawrence, MA $120,000.00-$150,000.00 3 days ago Boston, MA $129,000.00-$161,000.00 5 days ago Director of Supply Chain JN -072025-163272 Cambridge, MA $191,000.00-$287,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr