Description
Customer is looking for additional support at their Cleveland and Akron clinics. This role resolves issues with computer hardware and software, provides end user training and education, builds, and rebuilds computers, and assists with overall operation of customers end user facing technology. Employees in this role create and manage access to networks, systems, and applications by creating or removing end user accounts, rights, and permissions. Help Desk Technicians work closely with other IT department personnel and technology owners to assist with tasks that require specific knowledge or expertise. Help Desk Technicians balance creative and technical problem solving, customer service, teamwork and collaboration to ensure that personnel throughout the organization can access and utilize resources they need to perform their jobs.
Skills
Desktop, Help desk, Windows 10, Troubleshooting, Customer service, Active directory, Support, Windows, Hardware, Imaging, Phone support, Ticketing system
Top Skills Details
Desktop,Help desk,Windows 10,Troubleshooting,Customer service,Active directory
Additional Skills & Qualifications
This resource will be the main POC for the Cleveland and Akron locations. Need to be comfortable working between both sites. Experience working with Microsoft, Azure, Imaging tools
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $26.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Cleveland,OH.
Application Deadline
This position is anticipated to close on Oct 3, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.