Rooster's Wood-Fired Kitchen Uptown
Upscale Casual Lead Host
Rooster's Wood-Fired Kitchen Uptown, Charlotte, North Carolina, United States, 28202
Job Description
Job Description
Rooster’s Wood-Fired Kitchen Uptown is seeking an experienced Lead Host to join our team. We’re known for ingredient-driven cooking with wood-fired meats, fresh seafood, seasonal vegetables, and house-made breads. Our dining room balances the relaxed feel of upscale casual service with the polish and attention to detail of fine dining. As part of Noble Food & Pursuits, we are dedicated to creating exceptional dining experiences while giving back to the communities that support us. We invest in our team’s growth through hands-on training, cross-learning, and mentorship. What You’ll Do Welcome and greet guests warmly, setting the tone for their dining experience Manage reservations and waitlists through the reservation system, giving accurate wait times during peak periods Coordinate guest seating with the service and management teams to maintain smooth flow of service Communicate special requests, accessibility needs, or large party details to the team Maintain a polished and organized host stand, entrance, and waiting areas Answer phones professionally, assisting with inquiries, reservations, and takeout orders Support opening and closing procedures for the host stand and entrance area Assist management in training, guiding, and setting expectations for the host team What You’ll Bring
2 or more years of experience in a guest-facing role within a high-volume restaurant Proficiency with the OpenTable reservation system Strong multitasking skills with the ability to manage reservations, greet guests, and coordinate table flow simultaneously A warm, welcoming presence with the ability to remain calm and professional under pressure Flexibility to work evenings, weekends, and holidays
Why Join Us Competitive pay, benefits, and employee discounts Work in a full-service restaurant that combines craftsmanship, care, and hospitality Hands-on training and support from an experienced management team Opportunities to grow within Noble Food & Pursuits as we expand
Job Description
Rooster’s Wood-Fired Kitchen Uptown is seeking an experienced Lead Host to join our team. We’re known for ingredient-driven cooking with wood-fired meats, fresh seafood, seasonal vegetables, and house-made breads. Our dining room balances the relaxed feel of upscale casual service with the polish and attention to detail of fine dining. As part of Noble Food & Pursuits, we are dedicated to creating exceptional dining experiences while giving back to the communities that support us. We invest in our team’s growth through hands-on training, cross-learning, and mentorship. What You’ll Do Welcome and greet guests warmly, setting the tone for their dining experience Manage reservations and waitlists through the reservation system, giving accurate wait times during peak periods Coordinate guest seating with the service and management teams to maintain smooth flow of service Communicate special requests, accessibility needs, or large party details to the team Maintain a polished and organized host stand, entrance, and waiting areas Answer phones professionally, assisting with inquiries, reservations, and takeout orders Support opening and closing procedures for the host stand and entrance area Assist management in training, guiding, and setting expectations for the host team What You’ll Bring
2 or more years of experience in a guest-facing role within a high-volume restaurant Proficiency with the OpenTable reservation system Strong multitasking skills with the ability to manage reservations, greet guests, and coordinate table flow simultaneously A warm, welcoming presence with the ability to remain calm and professional under pressure Flexibility to work evenings, weekends, and holidays
Why Join Us Competitive pay, benefits, and employee discounts Work in a full-service restaurant that combines craftsmanship, care, and hospitality Hands-on training and support from an experienced management team Opportunities to grow within Noble Food & Pursuits as we expand