Tier4 Group is hiring: Senior Business Analyst in Atlanta

Overview Senior Business Analyst to bridge the worlds of retail innovation, digital experiences, and operational rollout. You’ll work cross-functionally with internal teams and external stakeholders to gather requirements, streamline processes, and support the successful delivery of high-impact retail solutions—across physical and digital environments. This is not a sit-in-the-corner-and-take-notes kind of role. We want a collaborator, a translator, and a strategic thinker who can decode complexity and help shape the future of customer experience design. Key Responsibilities Partner with stakeholders to gather, document, and prioritize business requirements across retail, design, and digital teams. Translate high-level business needs into clear user stories, process flows, and wireframe-level specs. Support cross-functional delivery teams across creative, development, and rollout workflows. Analyze current processes and identify opportunities for efficiency, automation, or digitization. Collaborate with technical teams to define integration requirements between systems (CMS, DAM, project tracking). Assist in the creation and management of project roadmaps, timelines, and deliverables. Facilitate meetings, workshops, and stakeholder reviews; ensure alignment and accountability. Create reporting, dashboards, or insights to support strategic initiatives. Serve as a strategic thought partner—helping to connect dots across teams, tools, and channels. Qualifications 6+ years of experience as a Business Analyst, ideally in retail, digital, or experience design environments. Proven ability to work across creative, operations, and tech teams. Strong skills in requirements documentation, process mapping, and stakeholder facilitation. Experience with Jira, Confluence, Miro, Lucidchart, or equivalent tools. Working knowledge of CMS platforms, digital signage, POS systems, or customer experience tools is a plus. Familiarity with wireframing, UX thinking, or digital prototyping (Figma, Balsamiq) is a bonus—not a dealbreaker. Data-savvy: proficient with Excel; exposure to Power BI, Tableau, or light SQL is helpful. Strong verbal and written communication skills; confident presenting to both execs and end-users. Seniority level Mid-Senior level Employment type Full-time Job function Analyst, General Business, and Product Management Industries IT Services and IT Consulting, Hospitals and Health Care, and Retail Note: This listing reflects the role details and does not include sign-in prompts or extraneous site notices. #J-18808-Ljbffr