Receptionist Job at Sigma in Boston

777899 Receptionist - Onsite | Boston, MA | 9-Month Contract

Sigma Inc. is seeking a Receptionist to join our team onsite in Boston, MA. This 9-month contract position is with the Commonwealth of Massachusetts - Executive Office of Health and Human Services (EOHHS). The ideal candidate will have strong customer service, administrative support, and telephone system experience.

Job Summary

As a Receptionist, you will be the first point of contact for visitors and callers, ensuring a professional and welcoming environment. You will manage a multi-department phone system (Five9), perform document scanning and electronic filing, and provide day-to-day administrative support for office operations.

Key Responsibilities

• Operate the Five9 telephone system for routing multi-department calls.
• Greet and assist customers at the department's point of entry.
• Route calls and provide excellent customer service.
• Scan documents to PDF and maintain organized electronic filing systems.
• Index and prepare boxes of files for scanning.
• Open, sort, and distribute daily mail.
• Support additional administrative projects as assigned.
• Use Microsoft Office Suite (Word, Excel, Outlook, etc.) for daily tasks.

Qualifications

• Previous experience as a Receptionist, Office Clerk, or Administrative Assistant.
• Proficiency with MS Office Suite (Word, Excel, Outlook).
• Experience with multi-line or Five9 telephone systems preferred.
• Strong customer service and communication skills.
• Ability to multitask, stay organized, and maintain confidentiality.

Job Details

• Job ID: 777899
• Position: Receptionist
• Location: Boston, MA (onsite at 600 Washington St.)
• Contract Length: 9 months
• Schedule: Monday-Friday, 8:45 AM - 5:00 PM
• Employment Type: Full-time, Contract