Receptionist

777899 Receptionist - Onsite | Boston, MA | 9-Month Contract

Sigma Inc.

is seeking a

Receptionist

to join our team onsite in

Boston, MA . This

9-month contract position

is with the

Commonwealth of Massachusetts - Executive Office of Health and Human Services (EOHHS) . The ideal candidate will have strong

customer service, administrative support, and telephone system experience .

Job Summary

As a

Receptionist , you will be the

first point of contact

for visitors and callers, ensuring a professional and welcoming environment. You will manage a

multi-department phone system (Five9) , perform

document scanning and electronic filing , and provide day-to-day

administrative support

for office operations.

Key Responsibilities Operate the

Five9 telephone system

for routing multi-department calls. Greet and assist customers at the department's point of entry. Route calls and provide excellent customer service. Scan documents to

PDF

and maintain organized

electronic filing systems . Index and prepare boxes of files for scanning. Open, sort, and distribute daily mail. Support additional administrative projects as assigned. Use

Microsoft Office Suite (Word, Excel, Outlook, etc.)

for daily tasks. Qualifications

Previous experience as a

Receptionist, Office Clerk, or Administrative Assistant . Proficiency with

MS Office Suite

(Word, Excel, Outlook). Experience with

multi-line or Five9 telephone systems

preferred. Strong

customer service and communication skills . Ability to multitask, stay organized, and maintain confidentiality. Job Details

Job ID:

777899 Position:

Receptionist Location:

Boston, MA (onsite at 600 Washington St.) Contract Length:

9 months Schedule:

Monday-Friday, 8:45 AM - 5:00 PM Employment Type:

Full-time, Contract