Accela Business Analyst Job at Jobs via Dice in Lawrenceville

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Description

Functional Summary: We are looking for an experienced Business Analyst with strong Accela Platform expertise. The business analyst will be responsible for reviewing business processes to gain an understanding of current procedures and identify improvements. Knowledge of Accela permitting, workflows and the ability to document the current state of business processes as well as the desired future state. The business analyst will be responsible for transferring knowledge of business implications to the application/database developers, testers and project managers.

Responsibilities

• Collaborate with stakeholders and cross-functional teams to gather, analyze, and document business requirements related to Accela modules (e.g., Permitting, Licensing, Code Enforcement, Workflows).
• Conduct feasibility analysis, scope projects, and collaborate with applications management and Project Manager to prioritize deliverables and negotiate functionalities.
• Conduct gap analysis and identify process improvements to streamline workflows within the Accela platform.
• Create detailed Business Requirement Documents (BRDs) and translate them into functional specifications.
• Partner with development and analytic teams to provide reporting on software solutions.
• Lead the enhancement of Accela solutions, proactively engaging users to identify potential issues and ensure timely resolution.
• Coordinate and perform quality assurance testing to validate system functionality and ensure solutions meet business and technical requirements.
• Coordinate data extraction and analysis to support reporting and software solutions alongside development and analytics teams.
• Gather IT business requirements through research and interviews, translating them into technical project specifications fit for Accela cloud platform.
• Analyze and organize information to reconcile conflicts, elicit requirements, and align solutions with business needs.
• Serve as liaison for customer service and support requests, ensuring requirements gathering, estimation, approval, execution, testing, and delivery.
• Identify process improvement opportunities and develop business process models and documentation.
• Assist business Change Management activities and communicate business and IT information effectively according to standards.
• Facilitate communication between technical and business teams. Maintain documentation including business processes, user stories, and technical manuals.
• Stay informed about industry trends, tools, and best practices related to Accela software. Support project management tasks such as status reporting and risk management.

Requirements and Qualifications

• Bachelor’s Degree in Business Administration or IT.
• 5+ years of experience working as a Functional, Data or Business Analyst.
• Proven experience as a Business Analyst in government technology projects using the Accela Platform and related products.
• Strong understanding of Accela permitting, licensing, workflows, inspections and code enforcement processes.
• Advanced skills in MS Tools (Excel, PowerPoint, Project, Visio, Teams, SharePoint and Outlook).
• 5+ years of customer interfacing experience (project oversight, customer presentation).
• 5+ years of work experience in full systems development.
• Excellent communication skills (written and verbal) and ability to manage large IT operating environments, SDLC, Change Control, Desktop Support, Service Desks, Application Development, Release Management, Networks, Storage, Data Centers.
• Strong organizational and stakeholder management skills. Ability to manage change.
• Expert skills in process mapping, requirements definition, design documentation and system implementation using JIRA, Visio, SharePoint, Teams, Power BI and Adobe.
• Experience with Agile methodologies (Scrum) and related practices; ability to facilitate user testing, QA validation, system demonstrations, presentations, and end-user training.
• Demonstrated expertise in Agile and Scrum frameworks (Kanban, Waterfall, backlog management) and participation in Agile ceremonies.

Skills & Tools

• Business analysis, Accela, requirements gathering, planning and permitting software, project management.
• Top skills: Business analysis, Accela, requirements gathering, planning and permitting software, project management.
• Additional skills: Certification in Business Analysis (CBAP, PMI-PBA); Accela Certifications; Agile/Scrum Certifications; familiarity with integrations, GIS, and government technology systems; regulatory compliance and municipal workflows.

Experience Level

• Expert Level

Pay and Benefits

• The pay range for this position is $60.00 - $65.00/hr.
• Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.
• Benefits for this temporary role may include Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan; Life Insurance; Short and long-term disability; Health Spending Account; Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave).

Workplace

• This is a fully remote position.

Application Deadline

• This position is anticipated to close on Sep 30, 2025.

Company

• About TEKsystems: We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. TEKsystems is an Allegis Group company.
• The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
• About TEKsystems And TEKsystems Global Services: We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity or any characteristic protected by law.

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