Walgreens is hiring: Customer Service Associate in Surprise

Join to apply for the Customer Service Associate role at Walgreens

Base pay range

$15.00/hr - $17.50/hr

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied).
• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customers and suggests trade-up or companion items.
• Registers customer purchases, processes payments, and handles voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required.
• Implements Company asset protection procedures to identify and minimize profit loss and ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains displays, completes resets and revisions as directed, and assists with stock organization and placement.
• Assists with separation of food items and product placement as specified by policies/procedures; assists in stock rotation.
• Has working knowledge of store systems and store equipment.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine; suggests promotional photo products.
• Assumes web pick-up responsibilities (monitors orders, fills orders, and delivers orders to customers as they arrive at the store).
• Assists with exterior and interior maintenance to maintain a clean, neat, and orderly store condition and appearance.
• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.
• Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please visit Walgreens benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser: jobs.walgreens.com/benefits