Walgreens
Walgreens is hiring: Customer Service Associate in Oakleigh
Walgreens, Oakleigh, MD, United States
Base pay range
$15.00/hr - $17.50/hr
Overview
Walgreens job posting with responsibilities focused on customer experience, store operations, training and personal development. The role remains open until filled.
Responsibilities
- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits.
- Provides customers with courteous, friendly, fast, and efficient service; recommends items for sale and trade-up or companion items.
- Registers purchases, handles payments, processes voids, returns, rain checks, refunds, and exchanges as needed.
- Keeps counters and shelves clean and well merchandised; takes inventory and maintains records. Assists with price checks and merchandising as directed.
- Implements store asset protection procedures and ensures compliance with state and local laws regarding regulated products.
- Constructs and maintains displays; completes resets and revisions as directed.
- Assists with product placement and stock rotation using first-in, first-out methods where applicable.
- Assists with exterior and interior maintenance by ensuring a clean, neat, orderly store condition and appearance.
- Assists with web order pickup responsibilities and delivers orders to customers as they arrive at the store.
- Provides service in the photo area, including digital passport photo service and promotional photo products.
- Completes special assignments and other tasks as assigned.
Training & Personal Development
- Attends training and completes PPLs requested by Manager or assigned by corporate.
Basic Qualifications
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Willingness to work a flexible schedule, including evenings and weekend hours.
Preferred Qualifications
- Prefer six months of experience in a retail environment.
- Prefer prior work experience with Walgreens.
- Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Willingness to work a flexible schedule, including evenings and weekend hours.
Salary Range: $15 - $17.50 / Hour
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.