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Walgreens

Walgreens is hiring: Customer Service Associate in Oakleigh

Walgreens, Oakleigh, MD, United States

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Base pay range

$15.00/hr - $17.50/hr

Overview

Walgreens job posting with responsibilities focused on customer experience, store operations, training and personal development. The role remains open until filled.

Responsibilities

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits.
  • Provides customers with courteous, friendly, fast, and efficient service; recommends items for sale and trade-up or companion items.
  • Registers purchases, handles payments, processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised; takes inventory and maintains records. Assists with price checks and merchandising as directed.
  • Implements store asset protection procedures and ensures compliance with state and local laws regarding regulated products.
  • Constructs and maintains displays; completes resets and revisions as directed.
  • Assists with product placement and stock rotation using first-in, first-out methods where applicable.
  • Assists with exterior and interior maintenance by ensuring a clean, neat, orderly store condition and appearance.
  • Assists with web order pickup responsibilities and delivers orders to customers as they arrive at the store.
  • Provides service in the photo area, including digital passport photo service and promotional photo products.
  • Completes special assignments and other tasks as assigned.

Training & Personal Development

  • Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Willingness to work a flexible schedule, including evenings and weekend hours.

Preferred Qualifications

  • Prefer six months of experience in a retail environment.
  • Prefer prior work experience with Walgreens.
  • Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Willingness to work a flexible schedule, including evenings and weekend hours.

Salary Range: $15 - $17.50 / Hour

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

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