SUNSOFT Online is hiring: Customer Service Representative in Phoenix

##### Customer Service RepresentativeNOVA22* Phoenix, AZ 85007* Salary: $19 - $20 per hour* Full time ContractRequisition Id: #8200****\*Hybrid Role**** - 3 days in office, 2 days remote.**Position Description:**This is a customer service role supporting AZDOR’s Taxpayer Services Division. The representative will:* This is a customer service position that requires candidates to be available to work from the office and work from home.* Responsible for face to face contact with customers.* Performs customer service activities by providing assistance, guidance, and instruction for forms.* Assist with managing a team inbox that receives inquiries from internal and external customers within the department.* Exercises discretion to interpret and apply customer service operations.* Take in person and virtual appointments through a team shared inbox and assist managing a shared calendar.**Required Skills:*** Customer Service* Tax Law Knowledge**Preferred Skills:*** Bilingual (Spanish preferred)* Adaptability to various business software* Proficiency in Google Suite and Microsoft Office #J-18808-Ljbffr