Ready, set, go! Put your career in motion with a great, new opportunity. Join the Kelly Professional & Industrial team as a Customer Service Representative with a state government agency that administers tax laws and provides taxpayer support services.
Overview
Location: Phoenix, AZ
Pay Rate: $20/hour
Employment: 1-year contract
Shift: Monday to Friday, 8:00 AM – 5:00 PM
Work Setup: Hybrid (3 days in office, 2 days remote)
Responsibilities
- Provide face-to-face customer support, assisting with forms, inquiries, and tax-related guidance.
- Handle in-person and virtual appointments via a shared inbox and calendar.
- Manage team inbox inquiries from internal and external customers.
- Interpret and apply customer service operations with discretion and accuracy.
- Deliver accurate information regarding tax laws and services.
- Support taxpayer services through both in-office and remote work.
Qualifications
- Strong customer service background.
- Knowledge of tax laws and related processes.
- Proficiency with business software and office systems.
- Strong organizational and communication skills.
Preferred Skills
- Bilingual communication ability.
- Familiarity with Google Suite and Microsoft Office.
- Adaptability to new software tools.
What Happens Next
Once you apply, if your skills and experience look like a good fit, you’ll move to the next step. Even if this role isn’t the perfect match, joining Kelly’s network keeps you connected to future opportunities.
Get a complete career fit with Kelly. You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive.
Benefits
Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. Employees are entitled to earn paid sick leave under the applicable state or local plan.
Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Equal Opportunity
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status. We take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with applicable laws, participates in E-Verify, and will provide Form I-9 information to confirm work authorization in the U.S.