Phlebotomy - Phlebotomist I Job at Mindlance in Saint Augustine

Job Title: Patient Services Representative I

The Patient Services Representative I (PSR I) represents the face of the company to patients, either as part of their health routine or for insights into life-defining health decisions. The PSR I is responsible for drawing quality blood samples from patients and preparing those specimens for lab testing, following established practices and procedures.

The PSR I interacts directly with patients, creating an atmosphere of trust and confidence while explaining procedures and drawing blood specimens in a skillful, safe, and accurate manner. This role demonstrates leadership behaviors, focusing on process excellence, confidentiality, and accuracy in handling patient information.

Key Responsibilities:

1. Perform daily activities accurately and on time under the supervision of the area supervisor.
2. Maintain a safe and professional environment.
3. Perform forensic and clinical specimen collection and processing duties confidently, adhering to established procedures.
4. Maintain required records and documentation.
5. Promote a positive image to patients, clients, employees, and the public.

Job Requirements:

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Flexibility to work weekends, holidays, on-call, and overtime as needed.

Education:

• High school diploma or equivalent required.
• Medical training such as medical assistant or paramedic preferred.
• Phlebotomy certification preferred (required in California, Nevada, and Washington).

Work Experience:

• Minimum of 6 months experience required; 1+ years preferred.
• Customer service experience preferred.
• Keyboard/data entry experience is required.

EEO Statement:

Mindlance is an Equal Opportunity Employer and does not discriminate based on minority, gender, disability, religion, LGBTQI, age, or veteran status.

Background Checks and Offer Process:

All hires are subject to background checks, which may include criminal history, social security verification, employment verification, and other checks as required by the client. An offer of employment is contingent upon passing these checks. The process includes informing candidates about the contingent offer, completing background and drug screenings, and receiving start instructions prior to the start date.

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