Phlebotomy - Phlebotomist I Job at Mindlance in Sanford

Job Title: Patient Services Representative I (PSR I)

The Patient Services Representative I (PSR I) represents the face of the company to patients who come in for routine health services or health-related inquiries. The PSR I is responsible for drawing quality blood samples from patients and preparing specimens for lab testing, following established practices and procedures.

The PSR I interacts directly with patients, creating an atmosphere of trust and confidence. They explain procedures clearly and perform blood draws in a skillful, safe, and accurate manner. The role requires demonstrating leadership behaviors, focusing on process excellence, and maintaining sensitivity to confidentiality and accuracy of patient information.

Key Responsibilities:

1. Perform daily activities accurately and on time under the supervision of the area supervisor.
2. Maintain a safe and professional environment.
3. Perform forensic and clinical specimen collection and processing duties following established practices and procedures.
4. Maintain required records and documentation.
5. Promote a positive image to patients, clients, employees, and the public.

Job Requirements:

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Excellent phlebotomy skills, including pediatric and geriatric.
• Flexibility to work weekends, holidays, on-call, and overtime as needed.

Education:

• High school diploma or equivalent required.
• Medical training (medical assistant or paramedic) preferred.
• Phlebotomy certification preferred (required in California, Nevada, and Washington).

Work Experience:

• Minimum of 6 months experience required; 1+ years preferred.
• Customer service experience in retail or service environments preferred.
• Keyboard/data entry experience is required.

EEO Statement:

Mindlance is an Equal Opportunity Employer and does not discriminate based on race, gender, disability, religion, LGBTQI, age, or veteran status.

Background Checks and Offer Process:

All hires must undergo background checks and drug screening. Offer of employment is contingent upon meeting client requirements, including criminal history, social security verification, employment verification, and professional licensure if applicable. Convictions do not automatically disqualify candidates but will be reviewed.

Upon a successful background check, candidates will receive start instructions typically the Friday before their start date.

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