Seasonal Cashier Job at Tapestry, Inc. in Elizabeth

Overview

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

The Sales Support Associate role is an integral part of the store’s overall success and efficiency, supporting the brand commitment when servicing customers and leaving a lasting impression through friendly, efficient interactions at the cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from receipt through the point of sale is essential to this role.

Responsibilities

• CASH WRAP: Greet the customer with a smile and eye contact, offering your name; interact genuinely and naturally; read cues and determine customer needs; conduct email/name capture where permitted by law; maintain accuracy when operating POS; maintain cash wrap organization and cleanliness; suggest multiple add-ons and sell gift cards; maintain cash and POS media accurately and in compliance with Coach policy; create a lasting impression by thanking the customer and providing a reason to return; represent Coach brand appropriately.
• STOCKROOM / WAREHOUSE: Receive shipments and transfers; notify Store Management when new product arrives; scan cartons/transfers verifying store information; communicate discrepancies to Store Management; process shipments/transfers according to Coach standards and timeframes; organize and clean stock room daily (including offsite/remote warehouse as applicable); shift/organize product in the stockroom; manage stock levels/product ownership in back-of-house and sales floor; prepare and conduct regular cycle counts as directed; participate in store physical inventory counts as scheduled; maintain Company Loss Prevention standards.
• SALES FLOOR: Regularly analyze sales floor to assess replenishment needs; replenish sales floor/assigned zone; react to sell-through and execute visual merchandising needs; support sales floor activities as directed; communicate price points, features/benefits, color and stock availability to customers; respond to customer requests confidently and partner with sales team or Store Management when needed; drive for results and maintain strong customer focus; demonstrate creativity, interpersonal savvy, learning on the fly, perseverance, and comfort with ambiguity.

Qualifications

• Experience: 1–3 years of previous retail experience (cashier/stock, sales, etc.), preferably in a luxury retail service environment. Knowledge of fashion trends and competition in the marketplace.
• Education: High school diploma or equivalent; college degree preferred.
• Technical: Knowledge of cash register systems, basic computer skills (including ability to use iPad/laptop, Mobile POS and Internet), use of walkie talkies, and ability to read price and product release sheets.
• Physical: Ability to work at a fast pace; communicate effectively with customers and team; move across the sales floor, stock room, and shelves; bending, kneeling, and climbing as required; frequently lift/carry up to 25 pounds and, at times, up to 50 pounds for shipments/transfers.
• Schedule: Ability to meet Coach scheduling and availability expectations, including flexible schedule, nights, weekends, and holidays with high retail traffic.

Company and Benefits

Coach is an equal opportunity and affirmative action employer. All employment decisions are based on qualifications and do not consider age, sex, sexual orientation, gender identity or expression, race, color, creed, religion, ethnicity, national origin, disability, or any other legally protected characteristic.

ADA: Reasonable accommodation is available for applicants and employees. For accommodation requests, contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com.

Base Pay Range: $15.00 to $16.50 hourly.

Our benefits include health benefits (medical, dental, vision), life insurance and disability insurance; 401(k) savings plan and paid time off for wellness needs and vacations. Eligible employees may also receive product discounts and incentive compensation.

Nearest Major Market: New York City

Job Segment: Retail Sales, Seasonal, Merchandising, Sales Support, Retail