Intuit Inc. is hiring: Senior HR Experience Partner (HR Generalist) in Mountain
Intuit Inc., Mountain View, CA, United States, 94039
The People Experience Team exists to shape experiences that maximize the potential of our people. HR Connect is one of the four pillars within the People Experience team, primarily focused on empowering employee success through human-assisted support for employee questions, assisting in difficult situations (e.g., employee loss, natural disasters), managing performance concerns, and partnering with centers of excellence (COEs) to improve products, experiences, and launch new programs.
Senior HRC Experience Partners are experts in employee support, working closely with complex COEs to develop innovative programs and processes that provide exceptional experiences for employees. They serve as the go-to team for expert guidance, both human-assisted and self-service, and work to elevate team performance through onboarding and training, while leading team initiatives and P&P priorities.
Responsibilities- Collaborate with complex, high-volume COEs and key partners to launch innovative employee experiences across People & Places programs, engaging managers and senior HRC Specialists for support.
- Analyze data to identify opportunities that enhance employee experiences and drive the development of new programs, partnering with stakeholders to implement impactful changes.
- Create compelling communications, FAQs, and protocols to support initiatives.
- Provide exceptional guidance and support to employees and managers, demonstrating expertise beyond channel support capabilities.
- Act as a trusted knowledge source and coach, leveraging deep subject matter expertise to improve team performance.
- Mentor and empower HRC Specialists, participating actively in recruitment and onboarding.
- Design and maintain HR Connect processes and protocols for critical situations such as natural disasters and employee loss.
- Build trust and become a go-to advisor for customers and partners.
- Lead or contribute to impactful team initiatives and projects aligned with People & Places priorities.
- Support complex projects with ambiguous outcomes, ensuring alignment with organizational goals.
- Uphold all company policies and standards consistently.
Intuit offers a competitive compensation package with a strong pay-for-performance approach. The expected base pay range for this position is:
Bay Area, California: $122,500 - $165,500
Southern California: $107,500 - $145,500
This position is eligible for bonuses, equity rewards, and benefits in accordance with company plans. Pay is determined based on factors such as knowledge, skills, experience, and location. Intuit conducts regular pay equity analyses across ethnicity and gender categories.
- People Champion - Designs and implements changes to improve customer benefits.
- Business Accelerator - Develops initiatives that accelerate company strategy, remaining resilient to external trends.
- Data Driven - Uses data to generate insights that inform decisions.
- Change Leader - Leads workstreams, engages stakeholders, and manages risks, demonstrating a growth mindset.
- Domain Expert - Applies deep expertise to accelerate outcomes, benchmarking externally and sharing knowledge across domains.
- Requires 7+ years of HR generalist or relevant experience.
- BA or equivalent work experience.