SECRETARY II - PERINATAL INSTITUTE - PHYSICIAN PRACTICE Job at JFK Johnson Rehab

Overview

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

Responsibilities

• Assists Managers and/or Supervisors and staff to communicate information essential to the routine and non-routine daily operation of the department in an effective interdisciplinary collaborative manner to enhance customer satisfaction.
• Performs business functions in a multi-skilled environment, utilizing standard office equipment and basic or specialized software applications to provide services.
• Participates in departmental activities to enhance safety, quality, efficiency and access of rehabilitative and fitness services.
• Access: Demonstrates knowledge of patient departmental billing/charges for rehabilitation or membership programs (sales, retention and recruitment) for fitness
• Customer Satisfaction: Actively engages customers in a warm and friendly way in an effort to 'make their day'.
• Data Entry Accuracy: Initiates and accurately completes assigned reports within defined time frame (e.g., daily statistics, data requests, record review, monthly statistics, departmental meeting minutes, transcription).
• Insurance Verification: Obtain patient benefit coverage, accurate documentation of coverage and communication of such with team members and patient.
• Office Skills: Copy, file and collage data accurately as per departmental functions and requests.
• Performance Improvement: Participates in the review, analysis and implementation of procedures to maximize the department's operating efficiency.
• Phone and Interpersonal Skills: Smiles and makes eye contact; answers phones promptly using the approved script.
• Record Keeping: Inputs/extracts data as assigned, offering methods to do so in an accurate, efficient manner.
• Resolving Issues: Demonstrates initiative in patient/member problem resolution within the scope of authority from front line to Supervisor/Manager level.
• Scheduling: Establish, coordinate and maintain schedules as assigned with responsibility for anticipating changes or potential conflicts.
• Workload Accountability: Completes business documentation pertaining to department, including ordering of supplies, time and attendance, patient charging, registration or membership and departmental logs.
• Other duties and/or projects as assigned.
• Adheres to organizational competencies and standards of behavior.

Qualifications

• High School diploma, GED, or equivalent programs.
• Ability to delegate, prioritize, think independently, be adaptable, and manage time efficiently.
• Strong organizational skills.
• Excellent written and verbal communication skills.
• Proficient computer skills (e.g., Microsoft Office and/or Google Suite).

Education, Knowledge, Skills and Abilities Preferred

• Secretarial experience in a hospital environment.
• Knowledge of medical terminology and hospital policy/procedures.
• Bilingual: English/Spanish

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today.

Compensation

Starting at $20.32 Hourly

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

Job Duties

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on non-discriminatory factors including market data, experience, education and certifications, skills, location, internal equity, and budget.

Equal Opportunity

Hackensack Meridian Health (HMH) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, genetic information, disability, marital status, or status as a protected veteran.