Aerotek is hiring: Medical Secretary II - OBGYN - Melrose, Main Street in Melros

Medical Secretary II - OBGYN - Melrose, Main Street

Hours: 40 hours weekly, Monday to Friday

Address: 663 Main Street, Melrose, MA 02176

This role focuses on providing administrative and business support to the organization in order to achieve operational goals. Responsibilities include general administration duties such as producing documents, collecting, recording, filing information, handling mail, preparing routine reports, making travel arrangements, arranging appointments, responding to inquiries, data entry, and operating office equipment. The position involves supporting daily business activities in a hands-on environment and typically works under supervision.

Job Overview

This position is responsible for supporting the day-to-day secretarial, routine office, supply ordering, and other operational tasks in support of a single site, including planning, organizing, and directing staffing needs. Plans work schedules for physician support assignments.

Job Description

Minimum Qualifications:

• High School diploma or equivalent.
• One (1) year of experience in a healthcare setting including staffing and scheduling.

Preferred Qualifications:

• Associate’s or Bachelor’s degree.
• Three (3) years of experience in a healthcare setting including staffing and scheduling.
• Medical transcription experience.

Duties and Responsibilities

• Handle routine administrative duties for the Medical Office.
• Verify insurance on registrations and educate patients on their insurance status.
• Complete prior insurance authorizations and pre-certifications for patient procedures.
• Communicate with patients regarding financial responsibilities and discuss any bad debt or collection history.
• Secure monies collected during shift and post to patient accounts with accuracy.
• Schedule appointments for physician visits, diagnostic procedures, tests, and preventive visits.
• Maintain office records and files, updating information as needed.
• Obtain insurance billing information and stay abreast of participating insurances.
• Greet and direct patients, visitors, and vendors; maintain a professional environment.
• Manage transcription, lab correspondence, and other documentation for patients according to policies.
• Manage patient existing tasks including scheduling follow-up appointments.
• Order office supplies and maintain appropriate stock; assist in equipment care and maintenance.
• Register patients in Practice Management System.
• Retrieve and submit medical necessity documentation, ICD-10 codes, and CPT codes for insurance review.
• Communicate with patients, physicians, and insurance companies on authorizations and status.
• Determine costs of procedures and educate patients about coverage options and financial assistance.
• Collect payments for procedures and provide receipts; reconcile postings and cash at end of shift.
• Provide patient education regarding office guidelines.

Physical Requirements

• Frequent sitting, occasional standing or walking, and lifting of 10-15 lbs.
• Exposure to typical office environments and dust.
• Manual dexterity for computer keyboard use; ability to read reports and see the computer screen.
• Ability to hear instructions from physicians and staff.

Skills & Abilities

• Computer literacy including word processing and spreadsheets; quick learner of new applications.
• Strong interpersonal and customer service skills, including telephone etiquette.
• Professional tact due to frequent interaction with patients, physicians, and insurers.
• Understanding of healthcare expenses, billing, revenue, and reimbursement models.
• Ability to analyze and develop recommendations; able to lead teams and drive decisions.
• Excellent organizational skills and attention to detail.
• Knowledge of medical terminology.
• Ability to work independently with minimal supervision on routine matters.
• Ability to prioritize and be flexible with assignments.
• Self-motivated mindset.