Medical Secretary - Weight and Wellness - Stoneham, MA Job at Aerotek in Stoneha

Medical Secretary - Weight and Wellness - Stoneham, MA

Hours: 40 hours a week. Monday-Friday, 8:30am-5pm

Location: 91 Montvale Ave, Suite 208, Stoneham, MA 02180

Overview

Job Profile Summary: This role focuses on providing administrative and business support to the organization to achieve operational goals. The role includes producing documents, collecting, recording, sorting and filing information, handling mail, preparing routine reports, making travel arrangements, arranging appointments, responding to inquiries, data entry, and operating office equipment. The role supports daily business activities in a hands-on environment under general supervision.

Responsibilities

• Handles routine administrative duties for the Medical Office.
• Verifies insurance on every registration and educates patients on their insurance status.
• Completes prior insurance authorizations and pre-certifications for patient procedures.
• Communicates with patients regarding their financial responsibilities for procedures and discusses debt or collection history.
• Secures monies collected during shift and posts them to patient accounts.
• Schedules appointments for physician visits, diagnostic procedures, tests and preventative visits.
• Maintains office records and files, updating information as needed.
• Obtains insurance billing information and stays abreast of participating insurances.
• Acts as receptionist and maintains a professional, welcoming environment.
• Manages transcription, lab correspondence and other documentation pertaining to patients.
• Tracks patient tasks including scheduling follow-ups.
• Orders office supplies and maintains equipment; registers patients in Practice Management System.
• Retrieves medical necessity documentation, ICD-10 and CPT codes and submits them for insurance review.
• Communicates with patients, physicians, and insurers on authorizations and status.
• Determines costs of procedures and educates patients about coverage and financial options.
• Collects payments, balances postings, and ensures accuracy.
• Provides patient education regarding office guidelines.

Minimum Qualifications

• High School diploma or equivalent.
• One (1) year of experience in a healthcare setting including staffing and scheduling.

Preferred Qualifications

• Associate’s or Bachelor’s degree.
• Three (3) years of experience in a healthcare setting including staffing and scheduling.
• Medical transcription experience.

Physical Requirements

• Frequent sitting, occasional standing or walking, and lifting of 10-15 lbs.
• May be exposed to dust and other typical office-like discomforts.
• Manual dexterity for keyboard operation; ability to read a computer screen and reports.
• Ability to hear instructions from physicians and other clinical staff.

Skills & Abilities

• Computer literacy with word processing, spreadsheets, and ability to learn new applications.
• Excellent interpersonal and customer service skills, including telephone etiquette.
• High level of tact due to interaction with patients, physicians, and insurers.
• Understanding of healthcare expenses, billing, revenue and reimbursement models.
• Ability to analyze, develop recommendations, lead teams, and drive decisions.
• Excellent organizational skills and attention to detail.
• Knowledge of medical terminology.
• Ability to work independently with minimal supervision; prioritization and flexibility.
• Self-motivated.