Business Office Assistant Job at Heartland Dental LLC in Edmond

Full-Time Experienced Business Office Assistant

No Nights or Weekends, Full Benefits Package, Quarterly Bonus Potential, Business Office Assistant Academy Training & CE Classes Included

Expected Full-Time Work Hours: Monday-Thursday: 8:00am-5:00pm

Dental Care of Edmond, a Heartland Dental Supported Practice and a Growing Patient-Focused Doctor Office, is looking for a Full-Time Experienced Business Office Assistant to join our team.

Supporting our front office as a Business Office Assistant, you’ll be surrounded by camaraderie and partnership — where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

About Dental Care of Edmond:

Dental Care of Edmond, like each Heartland Dental supported office, is unique to the community and the patients they serve.

• Join a 16-person team that thrives on collaboration, communication, and community.
• 7 Providers, fast-paced, high production, and patient volume office.
• Office is a fun, professional, hard-working, motivated, goal-oriented, solutions-focused, energetic team.
• Office Location: 1308 N. Kelly Avenue, North Oaks Shopping Center, Edmond, OK 73003.

Fun Facts About Office:

• Celebrate Successes & Goal Achievements
• Celebrate Birthdays & Work Anniversaries
• Have Team Outings
• Involved in the Community

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Office Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

What You’ll Gain:

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off).
• Front-loaded education and training, providing you the opportunity to develop to your full potential.
• Opportunity to be part of a secure company with 20+ years of industry-leading experience that provides a stable career with unlimited growth potential.
• Access to on-demand Daily Pay.

Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.

As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the states of FL & TN.

More about the role:

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with providers and team to implement Heartland Dental systems to optimize office potential.

Minimum Qualifications:

• High School Diploma/GED
• 1 year of Dental Practice work experience
• Access to minimum PHI necessary for performing job-related functions; regular HIPAA training will be required; must protect PHI and maintain data safeguards.
• Experience working in a fast-paced, customer-centric, high-volume environment
• Team player
• Excellent communication, organizational, and multi-tasking skills
• Ability to adapt to a changing work environment
• Sense of urgency
• Attention to detail
• Ability to meet deadlines
• Microsoft Office Suite experience

Preferred Experience:

• 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

Physical Requirements:

• Ability to perform essential duties satisfactorily with or without reasonable accommodation.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Availability to attend virtual or in-person training sessions periodically throughout the year.

Who is Heartland Dental?

Heartland Dental is the nation's largest dental support organization, supporting over 3,000 doctors across 39 states and D.C., in more than 1,800 dental offices. Supported doctors retain clinical autonomy and are united by a goal of delivering high-quality dental care and experiences to their communities.

At Heartland Dental, we’re committed to diversity and inclusion, providing equal opportunity in employment.