Dental Office Assistant Job at Heartland Dental in Summerville

Overview

Brighton Park Dental Care is looking for an experienced Business Assistant to join our team.

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who support the business and clinical needs of each supported dental office and foster a strong team culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. You’ll support our front office as a Business Assistant and be part of a collaborative team focused on delivering excellent patient care.

Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These honors come after a nationwide review of 1.5 million companies and a 5-star rating for both awards.

Role

More About The Role

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking mail and email, and communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivable
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be part of a secure company with 20+ years of industry-leading experience that provides a stable career with unlimited growth potential
• Access to on-demand Daily Pay

About Brighton Park Dental Care

Brighton Park Dental Care is unique to the community and the patients they serve. Join a team that thrives on collaboration, communication, and community. Beautiful new office with state-of-the-art technology.

Minimum Qualifications

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• Access to minimum PHI for job-related functions; regular HIPAA training is required; protect PHI and maintain data safeguards

Preferred Experience

• 1+ years of experience in a dental or medical setting
• 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

Physical Requirements

• Ability to perform essential duties with or without reasonable accommodation
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds
• Availability to attend virtual or in-person training sessions periodically
• A tuberculosis (TB) test is required for all new hires in dental office positions (not applicable in states FL & TN); test arranged during pre-employment

About the Employer

Heartland Dental is the nation’s largest dental support organization, providing non-clinical administrative support to more than 3,000 supported doctors across 39 states and DC in over 1,800 dental offices. Supported doctors lead their practice with clinical autonomy, and all Heartland Dental supported doctors are united by the goal of delivering high-quality dental care.

Note: We are committed to equal opportunity in employment and comply with federal, state, and local laws. We provide protections for all applicants regardless of status.