Heartland Dental is hiring: Business Office Assistant in Edmond

Overview

Dental Care of Edmond, a Heartland Dental Supported Practice and a "Growing Patient-Focused Doctor Office" is looking for a Full-Time Experienced Business Office Assistant to join our team. Supporting our front office as a Business Office Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

Job Details

• Office Location: 1308 N. Kelly Avenue, North Oaks Shopping Center, Edmond, OK 73003
• Employment type: Full-time
• Expected Full-Time Work Hours: Monday-Thursday: 8:00am-5:00pm

About Dental Care of Edmond

Dental Care of Edmond, like each Heartland Dental supported office, is unique to the community and the patients they serve.

What You’ll Do

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Minimum Qualifications

• High School Diploma/GED
• 1 year of Dental Practice work experience
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
• Experience working in a fast-paced, customer-centric, and high volume customer/patient environment
• Team player
• Excellent communication, organizational, and multi-tasking skills
• Adapt to a changing work environment
• Sense of urgency
• Attention to detail
• Ability to meet deadlines
• Microsoft Office Suite experience

Preferred Experience

• 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

Physical Requirements

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in-person) periodically throughout the year

Onboarding

• A tuberculosis (TB) test is required for all new hires in dental office positions. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.

Who is Heartland Dental?

Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

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