City of Detroit is hiring: Office Assistant 3 in Detroit

Overview

The City of Detroit's Department of Transportation (DDOT) is currently accepting applications for an Office Assistant 3 for the DDOT Vehicle Operation Division. Under general supervision, the Office Assistant 3 will perform moderately complex and semi-specialized clerical support duties; may supervise other clerical employees.

Responsibilities

• Type from rough draft important and/or confidential correspondence and reports.
• Assemble data and information and enter into defined tabular format.
• Determine the pertinence, adequacy, arrangement and form of reports or correspondence requiring familiarity with departmental rules, policies and procedures.
• Proofread and check accuracy of work.
• Determine classification of material for filing.
• Perform filing of correspondence, records and reports.
• Maintain records in databases, spreadsheets and logs, requiring knowledge of departmental practices and procedures.
• Maintain confidential records and files.
• Schedule appointments and maintain calendars.
• Issue licenses and permits, determining eligibility through verifying documentation.
• Accept payments and issue receipts.
• Screen telephone calls and visitors and assist with nontechnical inquiries.
• Plan, schedule and review work of subordinates.
• Supervise group of clerical employees.
• Procure and monitor inventory of office materials and supplies.

Qualifications (required)

• High School graduation or G.E.D. (General Educational Development) equivalent with coursework in typing, keyboarding, word processing, and office management or business related subjects.
• Two (2) years of recent office experience performing moderately complex clerical and office work.

Qualifications (preferred)

• Experience in a City department.
• Two (2) years of college courses preferable with proficiency in Microsoft Office products.

Evaluation Plan

• Computer Based Assessment: 80%
• Interview: 20%
• Evaluation of Training, Experience & Personal Qualifications: P/F
• Total of Interview and Evaluation T.E.P: 100%

Additional points

Additional points may be awarded for:

• Veteran Points: 0 – 15 points
• Detroit Residency Credit: 15 points

LRD: 09/03/2025