Office Assistant 2 Job at Alfred State College - SUNY College of Technology in T

Join to apply for the Office Assistant 2 role at Alfred State College - SUNY College of Technology

Location: Alfred, NY Category: Classified Posted On: Tue Sep 9 2025

Overview

The Student Records and Financial Services department is seeking an experienced Office Assistant 2 to join their team. Office Assistants perform office support and clerical work to meet the requirements of agency programs, including data entry, mail and inventory functions, document preparation, telephone duties, forms processing, customer assistance, and the preparation of reports, charts, graphs, and tables, in accordance with applicable procedures, rules, regulations, and laws.

Distinguishing Characteristics

Office Assistants 1 perform entry-level clerical and office support work and are non-supervisory; Office Assistants 2 may supervise two or more Office Assistants 1 or other lower-level staff, and/or directly perform more difficult clerical work requiring substantive knowledge of the program area.

General Office Support

• Answer questions from and provide information to various parties regarding agency activities, transactions, and procedures.
• Refer inquiries as necessary.
• Operate communication systems such as telephones and computers; keep records of communications.
• Operate and perform basic cleaning and maintenance on office machines and equipment.
• Clear paper jams in copiers, scanners and printers; replace toner cartridges; clean keyboards and screens.
• Schedule appointments and meetings using office tools.
• Perform routine processing activities, including checking forms for completeness and accuracy.

Calculations

• Maintain basic financial, accounting, and/or statistical records.
• Perform calculations and computations using standard formulas (primarily using computers and calculators).
• As needed, contact internal and external parties to obtain information.
• Prepare, process, review, and record numerical transactions and records (e.g., processing bills and vouchers; reviewing or auditing calculations or statistics; disbursing cash or vouchers).

Keyboarding and Document Preparation

• Type, proofread, review, and correct correspondence and other written material.
• Make corrections for format, accuracy, and validity.
• Gather or compile data for reports, graphs, charts, tables, or other products.
• Create graphs, charts, or visual aids to display data; prepare routine reports or assist others in report preparation following guidelines.

Record-keeping and Filing

• Maintain, update, and correct records and files.
• Receive, screen, review, and verify documents and forms.
• Review applications, claims, and other documents for completeness, content, and accuracy.
• Establish new files by coding and numbering forms, creating folders, and compiling relevant material.

Data Entry and Verification

• Enter data into and retrieve information from computerized systems.
• Verify data previously transcribed or entered to detect errors.
• Scan documents and verify accuracy of data from scanned documents.

Inventory

• Receive, unload, unpack, sort, store, count, and distribute goods following procedures.
• Notify supervisor of damaged goods or incomplete/incorrect shipments.
• Issue and may deliver goods from stock; may package goods for shipment.
• Take periodic physical inventory and maintain perpetual inventory records.
• Keep shelves and stock neat and in the proper place.

Job Requirements

Minimum Qualifications: Promotion: one year as an Office Assistant 1; or one year of permanent service in a clerical or keyboarding title allocated to Grade 6 or higher.
NY HELPS Qualifications: One year of clerical experience required.

The Office Assistant 2 position is a New York State Civil Service position and may be filled through the NY HELPS program, which allows appointment without first taking a Civil Service exam. Provisional status applies until the position becomes permanent; employees in good standing may be converted to permanent status without further examination when the program transitions.

Salary and Benefits: The hiring rate for this position is $42,641. Employees are offered extensive benefits, including healthcare, retirement options, and work-life balance support.

Benefits overview

• Health Insurance: Cost-effective premiums with employer contributions; PPO or HMO options; fertility benefits; sick leave can cover insurance in retirement.
• Dental and Vision: No-cost coverage for employees and eligible dependents.
• Educational Support: Tuition benefits for continuous learning and professional development.
• Paid Time Off: Up to 22 vacation days, 5 personal days, 13 paid sick days per year; up to 13 paid holidays; paid parental leave.
• Retirement Plans: Pension and other retirement savings options.

Our comprehensive compensation and benefits package supports well-being and professional growth.

Non-Discrimination Notice: Alfred State College offers employment and educational opportunities without regard to race, color, national origin, religion, creed, age, disability, sex, gender identity, gender expression, sexual orientation, familial status, marital status, pregnancy, genetic characteristics, military status, domestic violence victim status, or criminal conviction. Inquiries regarding Title IX and other laws may be directed to the Chief Diversity Officer listed below.

Chief Diversity Officer
Angela Koskoff
Alfred State College
10 Upper College Drive
Alfred, NY 14802
cdo@alfredstate.edu
Phone 607-587-4025

For the Annual Security and Fire Safety Report, visit the college website or request a copy from University Police at 607-587-3999.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative
• Industries: Higher Education

Note: This description reflects the information from the original posting. Referrals information and unrelated notices were omitted to improve clarity and usability.