Chukchansi Tribe is hiring: Restaurant Supervisor in Oakhurst

Job Title: Deuces Supervisor
Reports to: Deuces General Manager
Salary Range: DOE
Benefits: N/A
Classification: Salary, Exempt
Status: Part-Time, Regular with no Benefits
Location: Coarsegold, CA

Job Summary

The Restaurant Supervisor is responsible for overseeing the daily operations of the restaurant and beverage areas during assigned shifts, ensuring smooth and efficient service. This includes supervising the performance of Restaurant and Beverage Service employees in alignment with company policies and procedures. The role involves managing staff, maintaining high standards of customer service, ensuring food safety and cleanliness, and supporting inventory and scheduling tasks. Acting as a key liaison between employees and upper management, the Restaurant Supervisor helps implement policies, resolve operational issues, and promote a positive and productive work environment focused on guest satisfaction.

Essential Duties

• Interacts effectively with the public and employees. Always perform excellent customer service.
• Enforces performance standards, policies and procedures as they relate to Restaurant and Beverage operations.
• Ensure smooth and efficient operations on a continual basis.
• Ensures the highest possible standards of customer service and employee relations are maintained and carried out in a fair and equitable manner.
• Ensures compliance with all health and safety standards/regulations as well as all applicable beverages, federal, state and local laws/ordinances.
• Assists Restaurant Managers with scheduling of employees and ensuring correct staffing levels and adjustments are made in accordance with customer needs.
• Maintains knowledge of all company and departmental policies and procedures as well as the service standards for the restaurant.
• Works within compliance with all of the P&P’s and standards and enforces them with all employees.
• Monitors job performance of all Restaurant employees to provide feedback and to aid the employees in developing and enhancing skills.
• Provides input to the Manager concerning operational deficiencies and areas in need of improvement.
• Promote positive Customer Relations through prompt, courteous and efficient service.
• Reviews and makes recommendations and suggestions and hire, suspend, transfer, promote, evaluate, discipline and terminate all Restaurant employees in a fair and equitable manner.
• Works any position within the department when needed to provide emergency coverage when other employees cannot be reasonably obtained to perform those functions.
• Listens to, evaluate and handles Customer complaints in a way that satisfies the customer to their satisfaction.
• Receive payment from food and beverage customers in a prompt and courteous manner.
• Adheres to established cash control policies and procedures of the Company
• Adheres to all cashiering responsibilities when obtaining a bank.
• Responsible for maintaining a consistent, regular attendance record.
• Performs any reasonable request made by management

Minimum Qualifications

• High school diploma or equivalent; associate or bachelor’s degree in hospitality management or a related field is a plus.
• Minimum of 1–2 years of experience in a supervisory or lead role within a restaurant or hospitality setting.
• Strong understanding of food and beverage operations, customer service, and health/safety regulations.
• Proficiency in POS systems and basic computer applications (e.g., MS Office).
• Customer service skills to maintain positive customer relationships, encourage customer loyalty and resolve conflicts.
• Must have a flexible schedule, including nights, weekends, and holidays.
• Ability to successfully pass a background check and pre-employment drug screening.

Required Knowledge, Skills, and Abilities

• Strong interpersonal and communication skills.
• Ability to perform basic math functions quickly and accurately.
• Detail-oriented with strong problem-solving abilities.
• Ability to stand for extended periods and lift up to 25 pounds occasionally.
• Comfort working in a high-noise, fast-paced environment.
• Ability to work independently and as part of a team.
• Must operate and maintain confidentiality.

Application Process

Submit the following:

• Completed Application
• Resume
• If claiming Tribal or Native Preference, documentation is required.

All requested information must be submitted to the Human Resources office by 4:00PM on the closing date. Incomplete applications or failure to submit the requested information will result in the disqualification of your application.

Submit To: PRCI Human Resources P.O. Box 2226 Oakhurst CA, 93644. You may also submit your application and all supporting documents via email: jobs@chukchansi-nsn.gov

Tribal and Indian Preference

PRCI Tribal Preference: In accordance with applicable Tribal Law, and Title VII of the 1964 Civil Rights Act, the PRCI Administration shall give preference in hiring, promotion, transfer, and lay-off to enrolled members of the Picayune Rancheria of Chukchansi Indians. To qualify for this preference, applicants must submit verification of enrollment in the Tribe. Preference means that Tribal Members who are equally qualified as non-tribal members will be hired. In addition, on the Human Resources Interview rubric that allows for a total of 75 points during interviews, Tribal members will be awarded an additional 7.5 points (10% of allotted points) counted in the overall tally. Tribal members who are not Chukchansi will receive Indian preference by awarding five additional points (6.7% of the total allotted points).

Indian Preference Statement: Under CFR 25, Part 276 and by Title VII of the Civil Rights Act, Section 701(b) and 703(i), preference in filling all vacancies is provided to qualified PRCI Tribal Members and/or other American Indian/Alaska Native Candidates.