Commercial Dock & Door Service Technician Job at MINER Corp in Atlanta

Overview

Miner Ltd, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as being named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years. Miner drives down the cost of warehousing and materials management operations by understanding customers’ needs, finding efficiencies, delivering faster systems repairs, and providing proactively scheduled maintenance solutions.

For more than 20 years, Miner has delivered professional emergency maintenance service, equipment analysis and preventative maintenance solutions to companies throughout North America. Our solutions help customers focus on their core business, not on maintenance and materials management.

Job Summary

Our Dock & Door Technicians, also known as “Service Professionals,” are the core of our preventative and emergency response services for customers. They troubleshoot complex issues in locations such as commercial buildings, aircraft hangars, schools, fire/police departments, and more. A Service Professional may fix a hospital garage door in one hour and be heading to a large warehouse to repair loading dock equipment the next. This role provides unique exposure to some of the largest operations in North America.

We invite you to read on and consider applying if you are looking for a career where you can grow with the team.

Room for Growth

The role offers four levels of Service Professionals to align with skills and experience: Apprentice Level (Level I), Service Professional Level (Level II), Senior Level (Level III), and Expert Level (Level IV).

• Apprentice Level (Level I) – ideal for candidates who enjoy learning and training. Mechanically inclined with the ability to fix a variety of products.
• Service Professional Level (Level II) – for those with at least one year of related experience and basic electrical and hydraulic troubleshooting concepts; strong customer communication in the field.
• Senior Level (Level III) – basic repairs in AED, Highspeed, or gate fields with hydraulic and electrical troubleshooting; typically 4 years of experience.
• Expert Level (Level IV) – masters of electrical and hydraulic troubleshooting with leadership skills and extensive dock leveler and door repair knowledge; at least 8 years of experience.

We encourage you to apply regardless of experience level. If you know where your skills fit, call it out on your resume or application. If you’re unsure, apply and Miner will guide you.

What You’ll Do

Service Professionals provide hands-on customer care, troubleshoot, service, inspect, install, and repair industrial equipment. They maintain work orders on paper and digitally, operate a vehicle to visit different customer sites, and contribute to safety and OSHA compliance for the company.

What We Look For

Qualified candidates should answer yes to the questions above and have the following skills:

• 2–4 years of relevant experience; focus is on execution, quality, and impact to Miner customers.
• Ability to repair industrial facilities, including doors, loading docks, and dock-levelers.
• Desire to learn welding, steel fabrication, and electrical; hydraulic and pneumatics experience is a plus.
• Ability to take direction and work independently on the road for hours each day.
• Strong communication, problem solving, and analytical skills; ability to think through complex situations critically.
• Technical school training and OEM certifications are desirable but not required.
• Ability to work a flexible schedule, including nights, weekends, and holidays; overtime opportunities available.
• A clean driving record and a valid Driver’s License for the state of employment are required.

What’s In It For You?

Please view the Benefits page to learn more about the benefits to all Miner employees. In addition, Service Professionals can look forward to:

• Competitive pay, including quarterly bonus incentives
• Uniform and boot allowance
• Training and opportunities for growth
• Company-issued truck for work travel, eligible to take home
• Autonomy and independence
• Competitive PTO and paid holidays
• Full benefits package starting day one – medical, dental, vision, 401k, and more

Miner is an equal opportunity employer. We encourage applicants from all backgrounds to apply.

Disclaimer

This job posting may appear on multiple job boards. External postings may not be authorized by OnPoint Group and may contain inaccuracies. Please refer to OnPoint Group’s Careers Page for the most accurate job posting and contact the company with any questions about a job posting.

Salary Range

The pay range represents the company’s good faith minimum and maximum for this role at the time of posting. Actual compensation depends on factors such as experience, qualifications, and location. Eligible employees may receive additional incentive pay.