3rd Shift Desktop Support Job at TEKsystems in East Moline

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Description

Work Location:

1100 13th Ave

East Moline, IL

61244

Additional

Information:

• This is a 3RD
  
  
  

Shift, ONSITE position. Candidates should have some flexibility to accommodate

shift rotations

• Metatarsals are
  
  
  

required on the first day

• Training would be
  
  
  

on 1st shift for 1-2 weeks

• This is 100% onsite
• 3RD SHIFT OPENING
  
  
  

(10 pm to 6:30 am) with minimal overtime*

Some travel between

local Quad City facilities as needed may be required. Weekly or less frequency

within 10 miles. Will drive a John Deere Gator while in the factory after

completing training.

We'd like to see

some more candidates and specifically you have some with some scripting experience (Powershell or python). This isn't software development at all, but people with some skill in this area will do well in the role.

Job Description

• To provide onsite
  
  
  

deskside Tier 2 support performing the following duties

Job Duties

• Performs/monitors
  
  
  

standard processes or operations that are highly stable and/or relatively

consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing

printer toner, disposing of outdated assets, and resolving trouble tickets from

ServiceNow queues.

• Documents
  
  
  

recording and/or distributing information. Has some breadth, depth and/or

frequency of interaction with external contacts. Typical examples include

updating assets in Asset Center, following KB articles for problem resolution,

and following unit specific processes.

• Responsible for
  
  
  

effective e-mail communications and ability to create and maintain basic

Documents/records

TYPICAL EXAMPLES: --contact lists --process logs --problem incidence reports

• customer information updates – exterior ship orders --inventory, maintenance
  
  
  

or other service records--handling standard facilities administration requests

• Responsible for
  
  
  

recognizing problems with the processes/operations supported. Is responsible

for resolving those problems with pre- established and documented solutions. Is

responsible for reporting to others those problems that fall outside the scope of

established procedures.

• Maintains
  
  
  

equipment, supplies, data supporting processes or operations. Typical examples

includes scheduling routine equipment maintenance, ordering supplies,

monitoring inventory, updating data records, and interacting with suppliers.

• Applies some
  
  
  

technical knowledge in the support of processes or operations TYPICAL EXAMPLES:

• understanding basic printer operations to replace toner and pickup rollers,
  
  
  

performing trouble shooting by following KB article to resolve end user tickets

Pay And Benefits

The pay range for this position is $23.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

Available For This Temporary Role May Include The Following

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  
  

Workplace Type

This is a fully onsite position in East Moline,IL.

Application Deadline

This position is anticipated to close on Jul 16, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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