Case Manager - North Charleston Job at Clemson University in Clemson

Overview

Case Manager - North Charleston

Location: North Charleston, SC

Open Date:

Description

Clemson is calling...are you ready to answer the call? One of the most productive public research universities in the nation, Clemson University attracts and powerfully unites students, faculty and staff whose greatest desire is to make a difference in the lives of others. Clemson has recently been named a top 25 public college in the country by the Wall Street Journal, a top South Carolina employer by Forbes and a Military Friendly Employer for five years running. Through our research, outreach and entrepreneurial projects, Clemson University and its employees are driving economic development and improving quality of life in South Carolina and beyond.

So,... are you ready?

Job Summary

Under general supervision they will be responsible for the preparation of child support cases for Family court; performance of activities in the courtroom under the supervision of DSS attorneys; the follow-up on these cases, including parent locate and processing of interstate cases; and is responsible for providing general child support services to clients as required or needed.

Job Duties

• 30% – Essential – Communications & Correspondence: Communicate with other units within the Office of Integrated Child Support Services and other components within the Department of Social Services; add support order data to IVD system, as well as financial information to ensure distribution of collections.
• 25% – Essential – Maintains & Evaluates: Maintain case records, case narratives (written and electronic) in the agency designated system; manage assigned caseload; identify and recommend solutions to problems in the child support system (e.g., service of process, scheduling).
• 25% – Essential – Services & Support: Refer appropriate non-custodial parents to the SNAP Employment and Training program; interpret child support services programs to clients, the general public, and the community; provide services in accordance with agency policy and procedure.
• 20% – Essential – Prepares Cases & Interviews: Conduct interviews with custodial parents for paternity, interstate support, and other cases as necessary; ensure proper handling of personal identifying information (PII) and safeguard agency networks and data; perform other duties as assigned by supervision.

Minimum Requirements

Education: High School or equivalent with related program experience. A bachelor's degree may be substituted for program experience.

Work Experience: 1+ years

Responsibilities

Job Knowledge: Fundamental working knowledge of concepts, practices and procedures and ability to apply in varied situations.

Supervisory Responsibilities

No Supervisory Duties - Not responsible for supervising employees.

Budgetary Responsibilities

No Budget Responsibilities - No fiscal responsibility for the department's budget.

Physical Requirements

• Stand for prolonged periods
• Sit for prolonged periods
• Walk or move about
• Ascend or descend stairs or ladders
• Communicate, converse, give direction
• Move, transport, raise or lower objects

Working Conditions

• Noise
• Occasional overnight travel

Work Schedule

Standard Hrs: 37.5

Compensation Information

Expected Salary Range: $33,339.00 – $36,000

Salary is dependent upon several factors including, but not limited to, a candidate's previous experience, knowledge, skills and performance in accordance with Clemson's compensation guidelines.

Essential Personnel Level

Normal Operations. Required to follow emergency facility closure directives, and not normally expected to work on-site during emergency situations.

Job Location

North Charleston, SC

Application Deadline

Review of applications will begin immediately – posting will remain open until filled.

Military and Veteran

Military Equivalency: Clemson University recognizes educational equivalency for military certifications/trainings directly related to job duties. Veteran Preference: South Carolina prioritizes veterans for employment in state agencies and institutions. To claim Veteran Preference, email hrjob@clemson.edu upon submission of your application.

Closing Statement

Clemson University is an EEO/AA employer. Employment decisions are made without regard to characteristics protected by applicable law including disability and protected veteran status.

Qualifications

Application Instructions

For more information and to apply, visit the Clemson jobs site: https://jobs.clemson.edu/psc/ps/JOBS/EXT/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.ACTION=U&FOCUS=Applicant&SiteId=1&JobOpeningId=109591&PostingSeq=1

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