Inside Higher Ed

Case Manager - North Charleston Job at Inside Higher Ed in Clemson

Inside Higher Ed, Clemson, SC, United States, 29631

Overview

WELCOME TO CLEMSON! Clemson University is a top public research university that attracts and unites students, faculty, and staff to make a difference in the lives of others. Clemson has been named a top public college, a top South Carolina employer, and a Military Friendly Employer. Through our research, outreach, and entrepreneurial projects, Clemson is driving economic development and improving quality of life in South Carolina and beyond. Are you ready to answer the call?

Location: North Charleston, SC

Job Summary

Under general supervision, the employee will be responsible for the preparation of child support cases for Family Court; perform activities in the courtroom under the supervision of DSS attorneys; follow up on these cases (including parent locate and processing of interstate cases); and provide general child support services to clients as required or needed.

Job Duties

Communication with other units within the Office of Integrated Child Support Services and other components within the Department of Social Services; add support order data to the IVD system, and add financial information to ensure distribution of collections.
Maintain case records and narrative documentation (written and electronic) in the agency-designated system; manage assigned caseload and contribute to solving problems within the child support system (e.g., service of process and scheduling of cases).
Refer appropriate non-custodial parents to the SNAP Employment and Training program; interpret child support services programs to clients, the general public, and the community; provide services in accordance with agency policy and procedure.
Conduct interviews with custodial parents for paternity cases, interstate support cases, and other cases as necessary; protect personally identifying information (PII) and safeguard agency networks and data; perform other duties as assigned by supervision.

Minimum Requirements

Education: High School or Equivalent with relative program experience. A bachelor’s degree may be substituted for program experience.
Work Experience: 1+ years

Job Knowledge and Abilities

Fundamental working knowledge of concepts, practices, and procedures and the ability to apply them in varied situations.

Essential Personnel Level

Normal operations. Required to follow emergency facility closure directives and is not normally expected to work on-site during emergency situations.

Job Details

Location: North Charleston, SC
Work Schedule: Standard hours 37.5 per week
Compensation: Base pay range $33,339.00 - $36,000.00 per year; salary may depend on experience and qualifications
Application Deadline: Review of applications will begin immediately; posting will remain open until filled
Visa/Recruitment: Military equivalency acceptable; veteran preference information provided in posted materials

Benefits and Equal Opportunity

Clemson University is an EEO/AA employer. Employment decisions are made without regard to characteristics protected by applicable law including disability and protected veteran status.

Application Instructions

For more information and to apply, visit the official Clemson jobs site: https://jobs.clemson.edu/psc/ps/JOBS/EXT/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=109591&PostingSeq=1

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