Night Manager Job at City Wide Facility Solutions in Shawnee

Overview

Position: Night Manager at City Wide Facility Solutions. The Night Manager oversees the quality of cleaning operations during night shifts, manages relationships with Independent Contractors, ensures contract compliance, and maintains high service standards to meet client expectations.

Key Responsibilities

• Review and assess the effectiveness of cleaning operations based on client feedback and contractual obligations
• Develop strong working relationships with Independent Contractors to foster collaboration and ensure adherence to City Wide's standards
• Conduct regular inspections of facilities to ensure compliance with operational guidelines and client specifications
• Facilitate communication between field teams and management to report on daily operations and any urgent matters that arise
• Address customer concerns and complaints promptly and effectively to ensure client satisfaction
• Oversee the execution of City Wide's policies related to new client starts and complaints
• Prepare and submit nightly reports summarizing the day’s activities, observations, and issues requiring follow-up
• Perform additional duties as necessary to support facility operations and the management team

Requirements

• High school diploma or equivalent experience
• Minimum of 3 years of experience in management or supervisory roles, preferably in facility maintenance or cleaning services
• Strong organizational skills with the ability to prioritize tasks and meet deadlines
• Excellent communication and interpersonal skills, capable of building relationships with clients and contractors
• Detail-oriented with a commitment to quality and operational excellence
• Proficient in Microsoft Office Suite and other relevant software
• Ability to work independently and make sound decisions in a fast-paced environment

Safety Sensitive

• This position is Safety Sensitive
• If you are selected for this position, you will need to successfully complete a pre-employment drug screen and background check.

Benefits & Compensation

• Hourly wage of $15-$17/hour based on experience
• Mileage reimbursement up to $600/month

Schedule

• 20-25 hours per week; may be able to turn into full-time at a later date
• The assigned evenings to work are flexible; most Night Managers work Sunday - Thursday evenings
• The assigned work hours are flexible, somewhere between 5:00 pm - 2:00 am. Some managers work 8:00 pm - 1:00 am

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Quality Assurance

Industries

• Facilities Services

Location: Shawnee, OK