Four Seasons is hiring: Security Officer in Newark
Four Seasons, Newark, DE, United States, 19711
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Sensei Lāna’i, A Four Seasons Resort offers a luxurious adults-only wellness enclave on the secluded Hawaiian island of Lāna‘i. Unmatched hospitality, reputable specialists and natural beauty combine to offer a completely customized experience to discover one’s greatest well-being. At the heart of it all is the Sensei Way, an evidence-led approach integrating healthy living practices into three simple paths – Move, Nourish and Rest. Guided by highly trained practitioners in areas such as exercise physiology, nutrition, stress management, yoga and mindfulness, each stay is unique – itineraries are comprised from a selection of wellness classes, spa treatments, a range of island activities and world-class golf and tennis facilities complemented by nourishing and delicious dining by Nobu. The resort’s 10 spa hales are luxurious, Japanese-inspired oases of calm, each one featuring an ofuro bathtub, infrared sauna, steam, indoor and outdoor showers, oversized massage tables, private plunge pools and cozy lounging areas.
SECURITY OFFICER
The Four Seasons Resort Lana’i is looking for a Security Officer who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.
WHAT YOU’LL DO
Ensure the safety and protection of guests, employees, and hotel property, including buildings and grounds
Enforce hotel and departmental rules, policies, and safety standards
Monitor and patrol the property to identify and address safety, fire, or security hazards; must be able to walk/run stairs while carrying equipment
Respond promptly to all emergencies, including fire alarms, medical calls, and incidents requiring the Emergency Response Team
Provide safety training and promote awareness to reduce incidents and potential losses
Monitor Operations Center systems including phones, CCTV, alarms, key control, and visitor/vendor access
Handle security incidents, guestroom lockouts, safe malfunctions, and key reprogramming requests
Investigate and document incidents; prepare detailed reports, logs, and follow-ups, including workers’ compensation and liability claims
Act as a liaison with law enforcement, city and federal agencies, and hotel associations
Mediate non-emergency situations such as disputes, minor injuries, and guest complaints with professionalism
Follow bloodborne pathogen protocols when handling contaminated materials
Participate in developing, testing, and implementing the hotel’s fire and emergency plans
Maintain professional appearance and provide courteous, personalized service to guests, staff, and neighbors
Work as part of a 24-hour rotating Security Team to ensure continuous safety coverage
Demonstrate strong communication, problem-solving skills, and high attention to detail
And More !
WHAT TO BRING
Successful candidate must possess legal work authorization in United States
Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts
Valid Driver’s License
Weekend and Holiday availability required.
Reading, writing and oral proficiency in the English language
Ability to work well in high pressure situations and possess strong interpersonal and relationship-building skills to work with cross-functional teams
Strong problem-solving skills, ability to handle difficult situations and guests.
JOIN OUR ‘OHA NA & ENJOY OUR AMAZING BENEFITS:
Hourly Rate: $26.12
100% Employer contributed Medical, Dental, and Vision benefits
Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc) as well as Paid Time Off & Holiday Pay
Inclusive and diverse employee engagement & recognition events all year-round
Complimentary stays and exclusive discounts at Four Seasons Worldwide
Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
Comprehensive learning and development programs to help you master your craft
Energizing Employee Culture where you are encouraged to be your true self!
And so much more!
We look forward to receiving your application!
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Learn more about what it's like to work at Four Seasons Resorts Lana’i, visit us:
Sensei Lana’i social channels were included in the original posting as references; see official Four Seasons channels for current information.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf