Hotel Management and Consulting, Inc. is hiring: Night Guest Attendant in Fayett

Overview

Night Guest Attendant at Hotel Management and Consulting, Inc. Location: Fayetteville, NC. This is an overnight, highly visible customer service role where you will be the face of the property and the first point of contact for guests. The position primarily involves working independently during the night shift.

About the Role

Hotel Management & Consulting is seeking a positive, professional, and problem-solving Night Guest Attendant.

Our Culture

We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

Benefits

• Hourly Rate: Dependent on experience, $14.00 - $16.00.
• DailyPay Access: Flexible pay options to access earnings when needed.
• Medical, dental, and vision benefits for full-time employees, in addition to paid time off.
• Employee Assistance Program: Complementary benefit for personal or work-related concerns.
• Career Growth: Opportunities for advancement within the company for dedicated employees.

Primary Duties

• Property inspections: Conduct regular physical inspections of the property during the night to ensure safety and security.
• Guest services: Assist with after-hours check-in and check-out, provide excellent customer service, and address guest needs or concerns.
• Laundry duties: Complete laundering responsibilities and maintain a clean, organized laundry area.
• Cleaning & maintenance: Vacuum, dust, sanitize public areas, stock and distribute cleaning supplies, and perform room preps for rooms not cleared during the day shift.
• Emergency procedures: Know and follow property emergency procedures and ensure security needs of the property and guests are met.
• Other duties as assigned.

Preferred Qualifications

• Minimum of one year in customer service; hotel operations experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational, time management, and problem-solving skills.
• Proactive in solving problems.

Physical Requirements

• Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time.
• Ability to lift, push, pull up to 20 lbs regularly, occasionally up to 50 lbs.

Legal and Employment Details

Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description in any way. This description is not an employment contract; employment is at-will. EEO statements and lawful non-discrimination practices apply. We participate in E-Verify where required. This is a drug-free workplace and reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions.