Night Guest Attendant Job at Hotelmc in Lynchburg

Overview

Night Guest Attendant at WoodSpring Suites in Lynchburg, VA. This is a night-time, independent, front-line customer service role where you will be the face of our property and the first point of contact for our guests.

About the Role

Hotel Management & Consulting is seeking a positive, professional, and problem-solving Night Guest Attendant. The position involves working independently during the overnight shift.

Our Culture

We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

Benefits

• Hourly Rate: Dependent on experience, $15.00 - $17.00
• DailyPay Access: Flexible pay options to access earnings when needed
• Benefits: Medical, dental, and vision benefits in addition to the company’s paid time off for full-time employees
• Employee Assistance Program: Complementary benefit for personal or work-related concerns
• Career Growth: Opportunities for advancement within the company for dedicated employees

Primary Duties

• Property Inspections: Conduct regular physical inspections of the property during the night to ensure safety and security
• Guest Services: Assist with checking in and checking out guests after hours, provide excellent customer service, and address guest needs or concerns
• Laundry Duties: Complete laundry responsibilities, including washing, drying, folding, and organizing linens and towels; maintain a clean and organized laundry area
• Cleaning & Maintenance: Perform cleaning tasks as needed (vacuuming, dusting, sanitizing public areas); ensure cleaning supplies are stocked and distributed; perform room preps for rooms not cleared during the day shift
• Emergency Procedures: Know and follow property emergency procedures and ensure security needs of the property and guests are met
• Other Duties as Assigned

Preferred Qualifications

• Minimum of one year in customer service; hotel operations experience preferred
• Strong organizational, time management, and problem-solving skills
• Proactive in solving problems

Physical Requirements

• Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods
• Ability to lift, push, pull up to 20 lbs regularly, occasionally up to 50 lbs

Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description in any way the company desires. This job description does not imply that these are the only duties, including essential duties, to be performed by the employee occupying this position. The employment relationship remains “at will”. These requirements are subject to change to reasonably accommodate qualified disabled individuals.

Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), political affiliation, military status, or other non-merit-based factors. We comply with applicable federal, state, and local laws governing non-discrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E-Verify. Any form of unlawful harassment of employees or applicants for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. We are a Drug Free workplace.