Night Guest Attendant Job at Hotel Management and Consulting, Inc. in Lynchburg

Overview

Night Guest Attendant role at WoodSpring Suites in Lynchburg, VA. Hotel Management & Consulting is seeking a positive, professional, and problem-solving Night Guest Attendant. This is a highly visible customer service role, acting as the face of the property and the first point of contact for guests. The position primarily involves working independently during the overnight shift.

Our Culture

We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

Benefits

• Hourly Rate: Dependent on experience, $15.00 - $17.00.
• DailyPay Access: Flexible pay options to access earnings when needed.
• Benefits: Medical, dental, and vision benefits in addition to the company’s paid time off for full-time employees.
• Employee Assistance Program: Complementary benefit provided to all employees.
• Career Growth: Opportunities for advancement within the company for dedicated employees.

Primary Duties

• Property Inspections: Conduct regular night inspections to ensure safety and security.
• Guest Services: Assist with after-hours check-in/check-out and address guest needs or concerns with excellent service.
• Laundry Duties: Handle laundry tasks, including washing, drying, folding, and organizing linens and towels; maintain a clean laundry area.
• Cleaning & Maintenance: Perform cleaning tasks (vacuuming, dusting, sanitizing public areas), stock and distribute cleaning supplies, and perform room preps as needed.
• Emergency Procedures: Know and follow property emergency procedures to meet security needs of the property and guests.
• Other Duties as Assigned.

Preferred Qualifications

• Minimum of one year in customer service; hotel operations experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational, time management, and problem-solving abilities.
• Proactive in solving problems.

Physical Requirements

• Tasks involve kneeling, squatting, standing, sitting, bending, and twisting for long periods.
• Ability to lift, push, pull up to 20 lbs regularly, occasionally up to 50 lbs.

Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description in any way. This description does not imply these are the only duties to be performed. The employment relationship remains at-will. Changes may be made to reasonably accommodate qualified disabled individuals.

Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, parental status, national origin, age, disability, political affiliation, military status, or other non-merit-based factors. We comply with applicable federal, state, and local laws governing non-discrimination in employment. In the event of a favorable hiring decision, we participate in E-Verify. Any form of unlawful harassment is prohibited. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. We are a Drug Free workplace.