Kroger is hiring: Online Grocery Pick-Up Clerk in Arlington Heights

Join to apply for the Online Grocery Pick-Up Clerk role at Kroger.

Responsibilities include selecting and gathering products for customers' online orders efficiently, assembling orders, processing coupons and payments, and loading orders into customers' cars upon arrival. Providing excellent customer service to encourage repeat online shopping is essential. The role also involves demonstrating core values such as respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

1. Select and gather products for online orders with attention to freshness and quality.
2. Assemble orders, process payments, and load orders into customers' cars.
3. Communicate substitutions or issues to customers at pickup.
4. Maintain cleanliness and organization of staging areas.
5. Follow safety and legal guidelines.
6. Ensure order accuracy and quality.
7. Provide positive customer interactions and support.
8. Perform opening and closing procedures.
9. Assist in training new team members.
10. Meet productivity standards and work well under pressure.

Qualifications

• Ability to work independently.
• Ability to read shelf tags and basic math skills.
• Excellent communication skills.

Preferred experience includes shopping, warehouse work, stocking, or cashier roles.

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