Kroger is hiring: Online Grocery Pick-Up Clerk in Durango
Kroger, Durango, CO, United States, 81302
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Job Description
Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver/load orders into customers' cars upon arrival. Provide excellent customer service to encourage repeat online shopping. Demonstrate Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities
- Responsible for selecting and gathering products for online orders with attention to quality and efficiency.
- Initiate and complete the order selection process.
- Assemble orders, process payments, and load orders into customers' cars.
- Scan and bag items following standards.
- Communicate substitutions or issues to customers at pickup.
- Maintain cleanliness and organization of staging areas.
- Follow safety, food safety, and legal guidelines.
- Ensure order accuracy and proper storage of products.
- Provide professional communication with customers.
- Process transactions via POS system.
- Assist in training new team members.
- Meet productivity standards and work effectively in a high-paced environment.
- Act with honesty and integrity, managing conflicts cooperatively.
- Support customers, including minors and individuals with special needs.
- Perform opening and closing procedures as required.
Qualifications
- Ability to work independently.
- Ability to read shelf tags.
- Basic math skills.
- Excellent communication skills.
Preferred Experience
- Experience as a personal shopper, warehouse, stocking, or cashier roles.
Additional sections about company background, benefits, and team culture are informative but lengthy; they could be summarized or moved to an optional section to enhance focus on the role itself.
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