Welcome Group
Welcome Group, Inc.
is seeking an experienced
General Manager
to lead the
AC Hotel Pasadena , a lifestyle property designed with AC’s signature European-inspired ethos. The General Manager will oversee all aspects of hotel operations, ensuring exceptional guest experiences, strong community engagement, and sustainable profitability.
If your skills, experience, and qualifications match those in this job overview, do not delay your application. This role requires a
dynamic culture leader
who thrives in the competitive Los Angeles hospitality market. The GM will be accountable for driving financial performance, elevating guest satisfaction, and inspiring a team culture that reflects both the
AC brand standards
and
Welcome Group’s entrepreneurial spirit . Key Responsibilities
Develop and articulate an inspiring vision aligned with Welcome Group’s goals and AC brand positioning. Promote a culture of accountability, motivation, and empowerment across all departments. Champion aggressive hospitality and deliver exceptional guest experiences across all touchpoints, including
Osa rooftop bar
and the
AC Lounge . Proactively manage guest feedback and reputation management platforms to maintain best-in-market guest satisfaction scores. Develop, monitor, and manage hotel budgets to achieve topline and bottom-line goals. Drive performance in
RevPAR index, ADR,
and
GOP margin
through strategic planning and operational excellence. Collaborate with sales, marketing, and revenue teams to execute property-specific strategies that increase market share. Identify creative promotional opportunities, leverage technology, and activate local partnerships. Build strong relationships in the Pasadena community to elevate the hotel’s visibility and attract local business. Represent the property at local events and with key business and tourism organizations. Ensure compliance with Marriott brand standards, health, safety, and regulatory requirements. Recruit, mentor, and develop department leaders and staff to achieve high levels of engagement and retention. Provide coaching, feedback, and professional development to foster continuous learning. Qualifications
Minimum
5 years of experience as a Hotel General Manager , with direct expertise in
lifestyle or boutique properties . Proven record of accomplishment in
financial performance, operational efficiency, and guest satisfaction . Strong leadership and interpersonal skills with the ability to
inspire, coach, and develop high-performing teams . Demonstrated success in competitive urban markets, preferably Los Angeles or similar. Entrepreneurial mindset with a passion for leveraging
technology, data, and creative promotion . Ability to balance brand compliance with innovative, localized strategies. Strong community presence and ability to serve as an ambassador for the property. Compensation & Benefits
Salary range:
$150,000 - $180,000 , plus performance-based bonus tied to property KPIs (RevPAR index, guest satisfaction, financial goals). Full-time, on-property leadership role in
Pasadena, CA Health and dental insurance 401(k) plan Flexible paid time off (PTO) and company holidays Marriott brand discounts and perks. Why Join Welcome Group & AC Hotel Pasadena
Lead a
flagship lifestyle property
in one of Los Angeles County’s most dynamic markets. Drive the performance of signature outlets like
Osa rooftop bar
and the
AC Lounge . Be the cultural and strategic leader for a team dedicated to creating a
memorable, design-driven guest experience . Collaborate with an entrepreneurial ownership group that values innovation, creativity, and accountability. Join a growth-oriented hospitality platform with a portfolio of
12 owned hotels
and expansion into third-party management.
#J-18808-Ljbffr
is seeking an experienced
General Manager
to lead the
AC Hotel Pasadena , a lifestyle property designed with AC’s signature European-inspired ethos. The General Manager will oversee all aspects of hotel operations, ensuring exceptional guest experiences, strong community engagement, and sustainable profitability.
If your skills, experience, and qualifications match those in this job overview, do not delay your application. This role requires a
dynamic culture leader
who thrives in the competitive Los Angeles hospitality market. The GM will be accountable for driving financial performance, elevating guest satisfaction, and inspiring a team culture that reflects both the
AC brand standards
and
Welcome Group’s entrepreneurial spirit . Key Responsibilities
Develop and articulate an inspiring vision aligned with Welcome Group’s goals and AC brand positioning. Promote a culture of accountability, motivation, and empowerment across all departments. Champion aggressive hospitality and deliver exceptional guest experiences across all touchpoints, including
Osa rooftop bar
and the
AC Lounge . Proactively manage guest feedback and reputation management platforms to maintain best-in-market guest satisfaction scores. Develop, monitor, and manage hotel budgets to achieve topline and bottom-line goals. Drive performance in
RevPAR index, ADR,
and
GOP margin
through strategic planning and operational excellence. Collaborate with sales, marketing, and revenue teams to execute property-specific strategies that increase market share. Identify creative promotional opportunities, leverage technology, and activate local partnerships. Build strong relationships in the Pasadena community to elevate the hotel’s visibility and attract local business. Represent the property at local events and with key business and tourism organizations. Ensure compliance with Marriott brand standards, health, safety, and regulatory requirements. Recruit, mentor, and develop department leaders and staff to achieve high levels of engagement and retention. Provide coaching, feedback, and professional development to foster continuous learning. Qualifications
Minimum
5 years of experience as a Hotel General Manager , with direct expertise in
lifestyle or boutique properties . Proven record of accomplishment in
financial performance, operational efficiency, and guest satisfaction . Strong leadership and interpersonal skills with the ability to
inspire, coach, and develop high-performing teams . Demonstrated success in competitive urban markets, preferably Los Angeles or similar. Entrepreneurial mindset with a passion for leveraging
technology, data, and creative promotion . Ability to balance brand compliance with innovative, localized strategies. Strong community presence and ability to serve as an ambassador for the property. Compensation & Benefits
Salary range:
$150,000 - $180,000 , plus performance-based bonus tied to property KPIs (RevPAR index, guest satisfaction, financial goals). Full-time, on-property leadership role in
Pasadena, CA Health and dental insurance 401(k) plan Flexible paid time off (PTO) and company holidays Marriott brand discounts and perks. Why Join Welcome Group & AC Hotel Pasadena
Lead a
flagship lifestyle property
in one of Los Angeles County’s most dynamic markets. Drive the performance of signature outlets like
Osa rooftop bar
and the
AC Lounge . Be the cultural and strategic leader for a team dedicated to creating a
memorable, design-driven guest experience . Collaborate with an entrepreneurial ownership group that values innovation, creativity, and accountability. Join a growth-oriented hospitality platform with a portfolio of
12 owned hotels
and expansion into third-party management.
#J-18808-Ljbffr