Atrium Health Wake Forest Baptist & Wake Forest University School of Medicine is

Overview

Department: 60915 Wake Forest Baptist Medical Center - Lab: Phlebotomy Services

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 40

Schedule Details/Additional Information: Varies

Pay Range: $30.15 - $45.25

We are seeking

A highly motivated and experienced Phlebotomy Supervisor to oversee the daily operations of our Inpatient Phlebotomy Department. You will play a vital role in ensuring the delivery of high-quality services while maintaining an efficient and safe work environment. If you are passionate about phlebotomy and possess the experience and leadership skills we are seeking, apply to join our dedicated team of professionals.

Job Summary

Responsible for laboratory operations in support areas of the hospitals and clinics within the Advocate Health enterprise, which may include department, discipline and/or shift oversight. Supervises the implementation of enterprise laboratory strategies and standards through close collaboration with site leaders. Ensures peak laboratory operations by driving optimization of resources, financial performance, growth, safety, teammate engagement, and quality in achieving Advocate Health goals and objectives, including planning, monitoring, and implementing laboratory operations in a cost-effective, quality- and service-oriented manner.

Position Highlights

• Supervisor Laboratory Operations Hospitals & Clinics
• Full-Time, Days with possible evenings & weekends required
• Winston Campus

What We Offer

• Day 1 Health Coverage: Choose from either copay or HSA-eligible health insurance options with coverage starting on your first day of work.
• Generous PTO: Accrual starts at 25 days/year, usable for vacations, sickness, holidays, and personal matters.
• Wellness Incentives: Up to $1,350/year in wellness incentives through our LiveWELL program.
• Parental Benefits: Six weeks paid maternity leave for birthing mothers and four weeks paid parental leave for non-birthing parents.
• Retirement: Up to 7% employer-paid retirement contributions.

How You'll Impact Patient Care

Your responsibilities may include, but are not limited to:

• Assumes responsibility for the day-to-day operations of the department, providing work direction and guidance to staff. Oversees non-clinical laboratory operations, which may include phlebotomy, specimen management and/or waived laboratory testing.
• Participates in projects to meet strategic initiatives, including implementation and development of quantitative outcomes.
• Monitors budget compliance, analyzes laboratory fiscal needs and departmental performance, and addresses variances.
• Collaborates and implements performance improvement processes to optimize teammate engagement, physician and patient satisfaction.
• Ensures quality, regulatory, accreditation, compliance and competency standards are met. Ensures compliance with current policies, procedures, and standardization and/or consolidation decisions.
• Coordinates orientation, training, and competency testing of staff and/or students. Maintains competency, as needed, in areas of responsibility. Serves as the primary resource for staff.
• Complies with the quality plan by implementing and monitoring quality indicators. Documents and implements corrective action as appropriate.
• Sets clear expectations to inspire and motivate the team. Manages performance by recognizing achievement, providing feedback, and administering progressive discipline when necessary. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations.
• Understands and adheres to the organization's Code of Ethical Conduct and ensures that people actions, and actions of supervised employees, comply with applicable policies, regulations, and laws.

What You Will Need

• High School diploma or equivalent.
• Typically requires 3 years of experience in laboratory services and operations.

Nice To Have (Not Required)

• Demonstrated leadership skills including project management, decision making, delegation, team building, customer service, and conflict resolution.
• Ability to grow leaders through coaching, guidance, and development planning.
• Advanced knowledge of regulatory compliance, accrediting and licensing agency requirements.
• Current knowledge of medical and technical advancements to plan for future growth and development.
• Intermediate computer skills including knowledge and experience with laboratory information systems.
• Excellent organization and communication skills.

Where You Will Work

• Working in healthcare in Winston-Salem, North Carolina, is a rewarding and dynamic experience. This city is home to renowned healthcare institutions and a hub for medical professionals and healthcare innovation.
• You will have the opportunity to provide top-notch care to a diverse and engaged community with a commitment to patient-centered care, cutting-edge medical research, and a collaborative spirit among healthcare providers.
• Winston-Salem offers a high quality of life with a cost of living lower than in many other major cities, with a thriving arts and culture scene, parks, and a strong sense of community.
• Whether you are drawn to clinical care, research, or administration, you can be part of a healthcare environment that values excellence, compassion, and patient well-being.

Our Commitment to You

Advocate Health offers a comprehensive Total Rewards package including benefits and well-being programs, competitive compensation, generous retirement offerings, and career development opportunities.

• Compensation: Base pay within the listed range based on qualifications, experience, and training. Premium pay such as shift, on-call, and more. Incentive pay for select positions. Potential annual increases based on performance.
• Benefits and more: Paid time off, medical/dental/vision/life and disability coverage, Flexible Spending Accounts, family benefits, defined contribution retirement plans with employer match, and Educational Assistance.

About Advocate Health

Advocate Health is a large nonprofit, integrated health system serving nearly 6 million patients and employing 155,000 teammates across many locations. It operates under the Advocate Health Care, Atrium Health, and Aurora Health Care brands, with Wake Forest University School of Medicine as the academic core. It is known for expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, transplant services, burn care, and musculoskeletal programs.

Supervisor Laboratory Operations Hospitals & Clinics - Inpatient Phlebotomy