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Amazon

Senior Consultant for Marketing Technology & Customer Experience Transformation

Amazon, Boston, Massachusetts, us, 02298

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Join AWS as a Senior Consultant for Marketing Technology & Customer Experience Transformation! AWS is searching for a motivated individual to support enterprise clients in reimagining their customer engagement and marketing strategies. In this role, you will focus on end-to-end transformations across Customer 360, Marketing Technology (MarTech), Advertising Technology (Adtech), and overall customer experience. As a Marketing Technology Specialist, you will collaborate with Fortune 500 clients and partners to address their needs in marketing technology modernization, unify customer data, and implement AI-driven personalization at an enterprise scale. Be prepared to lead customers as they migrate to cloud-native architectures while optimizing their existing MarTech ecosystems. Your responsibilities will include: Leading Composable Customer 360 and MarTech transformation initiatives for large enterprises. Designing comprehensive Customer Experience Platforms, including Customer Data Platforms (CDPs) and AI-driven decision-making frameworks. Establishing modern data foundations and marketing lakehouses using advanced data principles. Implementing strategies for content supply chains and omnichannel customer engagement. Additionally, you will: Work closely with AWS sales teams to identify MarTech transformation opportunities. Deliver executive presentations, workshops, and solution demonstrations tailored for C-suite executives. Build strong relationships with CMOs, CDOs, and key marketing technology leaders across various accounts. Forge strategic partnerships within the MarTech ecosystem to promote integrated customer solutions. This is a unique opportunity to develop cutting-edge AWS AI and machine learning skills while becoming a trusted advisor for both internal and external clients. Contribute to industry thought leadership by creating insightful content on AI-driven customer experience transformation and participating in key conferences to enhance AWS market presence. About the Team: AWS Advisory Team partners with customers to drive competitive advantages by enhancing their digital capabilities, enabling innovation in new products and services. We focus on crucial areas like Cloud Strategy, Organizational Change, Data & AI Transformation, and Supply Chain efficiency. Requirements: 5+ years of experience in delivering marketing technology transformations focusing on CDPs and customer experience solutions. 5+ years of experience in cloud architecture and implementation. Bachelor's degree in Computer Science, Engineering, or a related field. Experience with multiple MarTech platforms, including Salesforce Data Cloud, Adobe Real-Time CDP, Treasure Data, or Tealium AudienceStream. Preferred Qualifications: Familiarity with AWS marketing services such as AWS Entity Resolution and Amazon Personalize. Experience in agency environments or with MarTech ISV vendors. AWS certifications in relevant areas are a plus. Excellent communication skills with the ability to engage varied audiences. AWS is committed to diversity and encourages candidates from all backgrounds to apply. This position may require you to work with a flexible schedule and be open to travel as necessary to meet with clients. Our aim is to provide a supportive work-life balance. If you are ready to take on a pivotal role in transforming customer experiences and marketing technologies, apply for the Senior Consultant position with AWS today!