OneDigital is hiring: Human Resource Generalist - Hybrid (Cleveland, OH or Phila
OneDigital, Cleveland, OH, United States, 44101
Overview
Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.
We understand that pursuing a new job is a big deal. We believe greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.
Must be eligible to work in the United States without the need for work visa or residency sponsorship.
Our Newest Opportunity:
Role Summary
At OneDigital, an HR Generalist is a developing HR professional who manages HR programs and projects partnering with internal team and clients to advance their business objectives. While remaining objective and independent, HR Generalists conduct research to solve issues, provide recommendations, identify workflows and processes, and support the overall HR team to achieve the client’s results. Responsibilities include executing and optimizing day-to-day HR processes, processing full cycle payroll, implementing strategic and tactical HR plans and processes, while ensuring efficient management of client resources. This position is hybrid and may require local onsite travel to client locations.
Essential Duties and Responsibilities
General HR Duties
Support HR Consultant and clients on all tactical HR matters, including federal, multi-state and local compliance, interpretation of policy and procedures, HR program audits, unemployment and Workers’ Compensation administration, performance management, hiring and dismissal protocols and support, compensation, labor management, and employee training and development.
Independently manage multi-state payroll and related activities including computation of wages and overtime, payroll deductions, paycheck advances, bonus runs, commissions, fringe benefit reporting, separation payments, regular payroll audits, and representation with state agencies including setting up new states and local tax jurisdictions as needed.
Work on system conversions and implementations related to payroll and time and attendance.
Perform benefits administration including enrollments, terminations, COBRA administration, open enrollment, and monthly invoice reconciliation.
Provide effective remote and on-site consultative support to build a strong working alliance with current and prospective OneDigital clients.
Conduct HR research and assist team members and clients in developing, implementing, and executing HR policies, procedures, programs, trainings, presentations, documents, spreadsheets, client reports, surveys, assessments, recruitment-related activities, and other HR services as requested.
Track, process, and facilitate communications for client leaves of absence and other workflows to optimize the client’s HR function.
Ensure accurate file maintenance of all documents and data in shared drives.
Proactively seek ongoing knowledge and share expertise with others.
Client Relationship and Account Management
Collaborate with HR Consultant on client action plans, consult with and provide information to contributing team members to meet client deadlines efficiently.
Develop and maintain relationships with assigned clients’ management teams and employees as directed.
Identify opportunities to introduce solutions from OneDigital’s broad team of colleagues.
Project Management
Prioritize and manage time optimally in accordance with the client’s service plan.
Manage workload and changing priorities to ensure all deliverables are of top quality and meet deadlines.
Ensure accurate time tracking and descriptions of all client work performed.
Make recommendations to HR Consultants regarding assignment of work.
Pre-plan and communicate anticipated overages and coordinate with consultants or clients as appropriate in writing prior to incurrence.
Other Key Functions
Intentionally model behavioral competencies and OneDigital values, demonstrating expected performance for HRC team members.
Follow and help improve standard operating procedures, tools, templates, and analytics to ensure consistent, efficient, and excellent client service for support across the HRC team.
Plan, coordinate, and execute weekly internal Development Calls for team professional development and team building.
Support OneDigital business development efforts with HR expertise as requested. Proactively learn and promote OneDigital services.
Actively participate in OneDigital culture initiatives and meetings through attendance and by providing ideas, expertise, and open communication.
Perform other duties as needed.
Behavioral Competency Requirements
Demonstrated consistent proficiency of:
Communication – clear, open, and honest communication; developing proficiency to facilitate difficult conversations, internally and externally, in a manner that leads to productive working relationships and actionable positive outcomes for all parties.
Client chameleon – the ability to work proactively and productively with clients and a dispersed team with varying personalities, working styles, demands, and ways in which they receive and respond to information.
Interpersonal Effectiveness – willingness to actively listen and ask questions. Offer options, opinions, and direction. Come from a place of empathy and connect authentically with others. Adapts perspective as new information is presented.
Innovation – demonstrates creativity and alternative thinking to develop new ideas for and answers to work-related challenges. Capable of collaborating across environments, with strong problem-solving skills and openness to different approaches.
Account Management – models timely, proactive, relational engagement with clients ensuring all parties understand the work to be performed, timelines, budgets, and quality standards.
Coaching and Teamwork – models behavioral competency requirements and service delivery practices that promote sharing, skill building, and positive relationships with colleagues and clients.
Efficiency & Effectiveness – produces high-quality work outputs in a timely manner and focuses on streamlined processes to achieve results with minimal resource use.
Time management – manages assigned work to balance responsibilities, supports multiple client relationships, and provides strong HR counsel and work product.
Customer service – maintains a client-centric approach with proactive problem-solving, collaboration, option generation, and timely decisions; adapts to new ideas and information.
Initiative – proactively creates solutions for client needs; recognizes and celebrates performance; drives progress despite obstacles.
Other Qualifications, Skills, and Requirements
Ability to travel locally as required to support clients and OneDigital.
Proactive track record of managing client requests and advising on all aspects of HR.
Integrity, professionalism, and confidentiality.
Excellent organizational skills and attention to detail.
Strong oral and written communication skills.
Curiosity and an engaging style with a drive to seek creative solutions.
Strong analytical and problem-solving skills.
Self-management of time, awareness of client time, and ability to work with limited supervision to meet deadlines.
Active networking and keeping up on HR trends and research to contribute ideas.
Active development of social science knowledge to understand clients and employees.
Education, Training & Experience
4-6 years of related or equivalent HR experience; Bachelor’s degree in HR or Business Administration preferred.
Experience processing full-cycle multi-state payroll preferred.
SHRM-CP and/or HRCI-PHR certifications are highly desirable.
Solid foundation of HR knowledge including federal, state, and local employment laws; multi-state experience ideal; ability to partner with the business.
Familiarity with general business management functions and ability to work cross-functionally.
Project management skills to handle multiple clients and projects simultaneously.
Advanced skills in Microsoft Office, HRIS, and video conferencing (Zoom, Microsoft Teams); payroll experience in multiple systems preferred; ability to learn new technologies.
Equal Opportunity and AI Notice
OneDigital is an equal opportunity employer. We celebrate differences and are committed to an inclusive culture. We strive to ensure people feel seen, valued, respected, and supported.
We provide equal employment opportunities regardless of protected characteristics. A copy of the Federal EEO poster is available and linked within related policy resources.
Pursuant to local Fair Chance Ordinances, we consider qualified applications with arrest or conviction records where permitted. Local ordinances informing rights as an applicant are listed here.
Employment decisions comply with applicable laws prohibiting discrimination. OneDigital complies with all criminal history inquiry laws where applicable.
In short, we believe in hiring the most qualified applicant for the position, regardless of background.
If you have questions about our hiring policies, we would be happy to discuss upon receiving your application. We look forward to hearing from you.
AI Notice: OneDigital uses AI technologies in our recruitment process to filter candidates and rediscover potential candidates. AI does not replace human judgment. If you have concerns, you may opt out where laws allow.
Thank you for your interest in joining the OneDigital team!