Dental Office Assistant Job at Heartland Dental in Montrose

Overview

Join to apply for the Dental Office Assistant role at Heartland Dental.

Soft Touch Dentistry is looking for a Business Assistant to join our team.

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership where patients come first, and continuous learning is encouraged. The successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. Heartland Dental was recognized by Newsweek in 2024 for America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity, with a 5-star rating in both awards study.

More About The Role

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivable
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO
• Front loaded education and training, providing the opportunity to develop to your full potential
• Opportunity to be part of a secure company with 20+ years of industry-leading experience offering stable career growth
• Access to on-demand Daily Pay

About Soft Touch Dentistry

Soft Touch Dentistry, like each Heartland Dental supported office, is unique to the community and the patients they serve. Join a fun and energetic 18-person team that thrives on collaboration, communication, and community.

Minimum Qualifications

• Experience in a fast-paced, customer-centric environment
• Excellent communication and organizational skills
• Access to minimum PHI required for job-related functions; regular HIPAA training and data safeguards are required

Preferred Experience

• 1+ years of experience in a dental or medical setting
• 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

Physical Requirements

• Ability to perform essential duties with or without reasonable accommodation; reasonable accommodations may be made
• Prolonged periods of sitting at a desk and using a computer
• Must be able to lift up to 15 pounds
• Occasional virtual or in-person training sessions
• TB test required for all new hires in dental office positions (not applicable in FL & TN)

About Heartland Dental

Heartland Dental is the nation’s largest dental support organization, providing non-clinical administrative support to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Supported doctors lead their practice with clinical autonomy, while Heartland Dental delivers comprehensive support. Heartland Dental is committed to diversity and inclusion and complies with federal, state, and local equal opportunity laws.